Five Star Collision Center - Albany
In operation 39 years, 8 years at this location.
Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My truck looks like brand new. Great service. Great people. Timely updates during the process. I would highly recommend Five Star Collision Center.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the repairs and really nice people.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
EVERYONE SHOULD EXPERIENCE GREATNESS FROM FIVE STAR
Repair Quality - 5.0/5.0 -
EXCELLENT CHOICE; WELL PLEASED AND SATISFIED
Customer Service - 5.0/5.0 -
VERY FRIENDLY AND KNOWLEDGEABLE
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the Job that you all did in repairing my car and I am very Thankful to God that you all have done a great Job and I will continue to recommend your work and service to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had one small problem and they resolved the problem
Customer Service - 5.0/5.0 -
Friendly staff
Returned Clean
My Experience - 5.0/5.0 -
Beautiful job on repairing my vehicle I appreciate the team so very much thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Good
Returned Clean
My Experience - 5.0/5.0 -
Staff was great. Communication was exceptional and the body work was great. We noticed that the color of the bumper was off a tad from the rest of the vehicle. However matching color perfectly from that of the original paint job was probably near impossible so we understand. Thank you for your great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the treatment of professionalism the crew at five star treated me too. Exceeded my expectations! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was AWESOME AWESOME FANTASTIC, COMPASSIONATE, UNDERSTANDING people 😀 I will definitely go back again 😀
Likely to Recommend - 5.0/5.0 -
Everything is good
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0 -
My experience with Five Star was amazing. They kept me updated while my vehicle was being prepared the entire time!
My Experience - 5.0/5.0 -
I wanna give a big shoutout to that crew. They made sure everything was done on time and the right way. I truly appreciate the hard work, dedication, and teamwork. Big thanks to everyone involved — y’all did an amazing job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
fast work great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional service with amazing work!
Customer Service - 5.0/5.0 -
Awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. I couldn’t tell that anything happened, which was the point! I’m gonna come to see Michael again in a couple months related to my sunroof.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Will be when condenser comes in and is replaced.Otherwise looks really good. They said the part comes in in July and we'll be replaced.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Still waiting on part to come in and they will install it
Customer Service - 4.5/5.0 -
10 when the part is installed