Five Star Collision Center - Albany
In operation 39 years, 8 years at this location.
Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
fast work great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional service with amazing work!
Customer Service - 5.0/5.0 -
Awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. I couldn’t tell that anything happened, which was the point! I’m gonna come to see Michael again in a couple months related to my sunroof.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Will be when condenser comes in and is replaced.Otherwise looks really good. They said the part comes in in July and we'll be replaced.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Still waiting on part to come in and they will install it
Customer Service - 4.5/5.0 -
10 when the part is installed
Returned Clean
My Experience - 5.0/5.0 -
Amazing service, excellent work, quick and easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
When i said my car looks like a nee car. I cried when I saw it. Duwayne was very helpful and kept me updated plus the text messages was a plus for me They made my bad situation and turn it to a wonderful experience Thanks again to all you guys I will be a returning customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service and mechanics were a 10 out 10. Each individual was professional and kept me updated on my repairs.
My Experience - 5.0/5.0 -
It was done greatly and the truck looks brand new thanks to you all! I surely appreciate the work that was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My results are phenomenal , and not only the exterior where the damage we’re ! They took the time to clean out the interior of my car as well and even refill my windshield wiper fluid (which i very much appreciate)! They worked well with my insurance also which i was nervous about , but they kept me updated the entire time. Even if something would be pushed back along with the process of the repair especially Mr.Duane along with Ms.Ashley they answered all of my questions when I would call to check on my vehicle. I really felt taken care of by this team , I appreciate those even the staff that I didn’t meet but was apart of the process, thanks again !
My Experience - 0.0/5.0 -
Mistake cost me two additional days of rental insurance.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very happy with the repairs to my car.
Customer Service - 5.0/5.0 -
There was a little delay in finish date, but they were good about updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have had my car repaired twice by five star collision and have not been disappointed with their work. They are tentative and work in a timely manner. They do a great job at communicating progress on the vehicle. If I ever need their services again, they will be the first pick!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great outstanding service, Quality service
Customer Service - 5.0/5.0 -
Very good service