Five Star Collision Center - Albany
In operation 39 years, 8 years at this location.
Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From drop off to pick up, the entire staff very professional and courteous. The time without my truck was minimal and very professional work. Outstanding service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied with overall experience.
Customer Service - 5.0/5.0 -
Customer service was courteous and professional from drop off to pickup
My Experience - 5.0/5.0 -
Iam so very pleased great customer service and they did awesome job even cleaned my car thank you so much for excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes y'all did a good job for me thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so very much and the paint job is great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looks brand new, they did an awesome job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We had a great experience as first time customers. Only one little issue and Michael resolved it immediately. Everyone on the phone was extremely pleasant! I will be recommending 5 Star Collision to all of my friends and family!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast service. More than willing to go above and beyond to make sure im a happy customer. Gregory needs a shout out. Great guy, great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
My Experience - 5.0/5.0 -
The workmanship on my SUV looks excellent!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm very pleased with the way Five Star Collision repaired my dodge ram. They we're very professional, and gave me a date that my vehicle would be ready, and it was ready just as they said. The staff was very courteous and professional. I would recommend them to any one that need repairs. Thank you for standing on your word. Allen
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
EXCELLENT CUSTOMER SERVICE
Likely to Recommend - 2.5/5.0 -
Im bringing it back Thursday March 12th
Repair Quality - 0.5/5.0 -
My front camera is facing the ground, it needs to be calibrate and my under skirt is dragging the ground by my drivers side front tire. Im bringing it back in Thursday March 12th
Customer Service - 5.0/5.0 -
Excellent Customer Service in office, please give them a raise