Five Star Collision Center - Albany
In operation 39 years, 8 years at this location.
Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very professional and courteous.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I think the automobile need to make available more than one or two hours prior to till closing time giving the customer amperage amount of time to make arrangement for pickup
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best experience ever.
Repair Quality - 5.0/5.0 -
I'm well pleased with the service and the staff was so caring.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate every call text that was made in regards to my car! They were very precise and very informative! I’ll recommend them to anyone! They did a great job on my door
My Experience - 5.0/5.0 -
You guys rock!! Thanks for making my car look new again! They went above and beyond to make sure my car was completed in a timely manner!! Thanks again Michael, Chris, Shelby and the guys in the shop!!
Likely to Recommend - 5.0/5.0 -
Hands down best shop in town!!
Repair Quality - 5.0/5.0 -
Excellent Job!!
Customer Service - 5.0/5.0 -
The staff went above and beyond!!
My Experience - 5.0/5.0 -
Very good at what they do. Thanks again.
My Experience - 5.0/5.0 -
I was more then satisfied they let us knew step by step what was going on they stayed in touch with us making sure we knew what was going on and told us we can call if we need to! It was great and wonderful customer services
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took care me really good! They update me everyday what was going on with my car! I will recommend everyone to come to them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This has been such an awesome experience. The customer service was absolutely FANTASTIC!!!!!! I’m so glad I chose this place.
Likely to Recommend - 5.0/5.0 -
Put me in your commercial. I’ll be your spokesman.
Repair Quality - 5.0/5.0 -
If there was a way to rate you all 1000 I would You all are absolutely incredible.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
my van running hot and my horn not wrk property I will bring it in the morning nothing else has gone bad
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
had a repair but so far things are going gd
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome group of people to work with. The staff was very helpful and knowledgeable about my car and the repair process. Thanks again for the help!