Five Star Collison Center

4.9 (177reviews)
100%
770 W Highway 98,  Port Saint Joe,  FL  32456

In operation 26 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Five Star Collision Center , we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice on the coast.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (177)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The team receives high marks for proactive communication, keeping customers informed via text and phone throughout the repair process. Timeliness is a strong suit, with several customers noting their vehicles were completed ahead of schedule. The interior detailing surprise upon pickup was a frequently highlighted bonus. A few customers noted they would have appreciated more frequent updates and faster turnaround times, and some mentioned the lack of nearby rental car options as an inconvenience. Overall, the vast majority of customers express strong satisfaction and willingness to return and recommend the shop.
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"5 Star did an amazing job on my Palisade. Their professionalism, quality of work and commitment to excellence is outstanding."
"The work done was very nice and professional. Communication during the process was outstanding. ..." Read more
"... car to hurricane damage to parking lot hit and run. Every experience has been professional, fast and resulted in a new truck and car look. Tremendous customer ..." Read more
"... all our repairs for many years. We have always been completely satisfied with the service and quality of workmanship to all our vehicles!" Read more
"Five Star did a great job and were wonderful to work with! I really appreciated the follow-up customer service ..." Read more
"Great work, done in a timely manner and they even cleaned my car! I highly recommend them."
"Very nice and professional! Did a great job in half the time I thought it would take. Thank you!"
"It was ready earlier than estimated."
"Great work it just took much longer than the original and then subsequent estimates. Would still gladly use again."
"... pleasant it was to deal with the people at 5 Star. My car was completed in a timely manner and looks amazing. The agent even remarked how easy it was to deal with ..." Read more
"... amazing to work with, they were kind, knowledgeable and kept us updated every step during the repair process. Plus they worked well with our insurance company. ..." Read more
"Always great communication and understanding. Kind and thorough. Excellent work!"
"Appreciated the updates so I didn't have to keep calling. Thanks"
"Great communication & service. The detailing of my vehicle was above & beyond. Highly recommend! Thank you."
"Everyone was very nice but i got few updates about my vehicle despite specifically asking for many updates"

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Returned Clean

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Thank you for keeping me well informed and a job well done.

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Excellent job on the work , it’s 100% The customer service is always awesome.

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Will always choose 5 Star collision

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Excellent service

My Experience

I was dreading having these repairs done but It was a delightful experience from drop off care, updates,earlier than anticipated Completion & in & out for pick up. Very efficient and a beautiful job on my car. It looks new thank you. Marnie Valent. Only thing lacking is a rental car. Wishyou or someone close by had a few rentals.

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Repair Quality

I loved working with all of you from drop off to pickup. My car looks like new. Thank you for doing such a good job. & being such a pleasure to work with Regards, Marnie.Valent.

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My Experience

Lilli was friendly and kind and communicated efficiently!!

My Experience

The work done was very nice and professional. Communication during the process was outstanding. The biggest surprise was when I got to my car and it was nice and shiny and the inside was detailed. Thank you for making my experience with 5Star a great one.

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Terrific and great work.

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Great experience! Customer service was excellent!

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Returned Clean

My Experience

My Experience

I cannot say how easy and pleasant it was to deal with the people at 5 Star. My car was completed in a timely manner and looks amazing. The agent even remarked how easy it was to deal with 5Star..Highly recommended.

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Great service and excellent communication during the repair

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Thank you! She looks brand new 😍

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Repair Quality

She looks brand new!

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