Fix Auto Fresno Body Works West

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Likely to Recommend - 2.5/5.0 -

I was not impressed by the communication. The receptionist and the mechanic seemed to give us different information each time. They need to communicate with each other before giving information to the customer.

Repair Quality - 4.0/5.0 -

The repairs are great.

Customer Service - 3.5/5.0 -

The completed car is great. However, there was a lack of communication during this process

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Although, hopefully they won't get in any accidents.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I was pleased with the repairs done to our Acura. Repairs were completed on time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Good work and good people

Repair Quality - 4.5/5.0 -

Job still will not completed until sometime in July when clear bra is replaced after paint is cured.

Customer Service - 5.0/5.0 -

Professional and caring

Likely to Recommend - 5.0/5.0 -

Fix it Auto WEST

Repair Quality - 5.0/5.0 -

Above and beyond

Customer Service - 5.0/5.0 -

Great staff, considerate of your needs and great service repairs.

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good communication, provided updates, responded to all questions & concerns to my satisfaction. Attempted to expedite repair to the extent possible.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very nice personnel very friendly employees

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was very professional, it was such a pleasure working with everyone. They effectively communicate and set clear expectations. Linda, Gia, and Jeff were amazing! The parts were ordered beforehand and repairs went smoothly. I would highly recommend them.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service, greeted with smiles in front of welcome. Repair is great, Jeff took care all the headaches of mine when I gave him my key. I would love to have them work on on my car if I need it.

My Experience - 5.0/5.0 -

Thanks and totally Satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Faster than I expected

My Experience - 5.0/5.0 -

Friendly, knowledgeable people Explained work needed to be done Kept me posted on progress Completed the job sooner than estimated Attention to detail made car look great again

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job.

Customer Service - 5.0/5.0 -

Friendly, professional staff Clearly reviewed work to be done Estimated 7-8 days, finished by Day 4! Car looks great

My Experience - 5.0/5.0 -

Fast and very friendly customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you guys for my car repair. It was finished faster than expected. Car looks great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I was satisfied with the short amount of time they needed than expected to fix my vehicle. My vehicle looks great!