Fix Auto Palo Alto
In operation 47 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/palo-alto.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
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- Spanish
- Chinese
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My service was quick and satisfactory.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I wish the person who handed over my car had inspected it with me. I see a small imperfection that now is probably too late to show.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic!
Customer Service - 5.0/5.0 -
Very attentive and patient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I did not feel as if my car received the attention to detail that it required.
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
My car was not running the same, and there were issues with the vehicle post repairs.
Returned Clean
Likely to Recommend - 4.0/5.0 -
See earlier comment about my belief parts that aren't needing to be repaired being replaced
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
I wish their hours were longer..they said they close at 4:30 which is very early
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Car was fixed as promised. But you really made the client do all the work.
Repair Quality - 4.0/5.0 -
There
Customer Service - 3.0/5.0 -
Have to pick your car up by 4pm when the office hours are until 5:30?
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Delay and left the car nonfunctional.
Customer Service - 3.5/5.0 -
They were very nice, but the work did not match.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Keep up the good work.
Repair Quality - 5.0/5.0 -
Repair was done right, at the agreed price and on time.
Customer Service - 5.0/5.0 -
Javier is fantastic, and the rest of the staff was helpful and courteous.