Fix Auto Payson

5.0 (79reviews)
100%
201 N Tonto St,  Payson,  AZ  85541
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Shop AssistantSparkles

In operation 12 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/payson.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (79)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting that their vehicles looked beautiful or perfect upon completion. The staff received widespread recognition for being professional, knowledgeable, friendly, and customer-oriented. Communication was a standout strength, with numerous customers highlighting that they were kept constantly updated throughout the repair process. Timeliness was generally well-received, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned parts delays as a factor in extended timelines, though they acknowledged this was outside the shop s control. Overall, the vast majority of customers expressed strong satisfaction and indicated they would highly recommend the shop to others.
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"They were amazing. Kept us informed and up to date. Staff was helpful and kind and very knowledgeable. I would definitely bring my car here again and would ..." Read more
"Professional, friendly, and straight forward to all my questions. Total satisfaction!!!"
"Awesome job and great staff to work with! Class act"
"Professional and timely service. Beautiful work and very fair pricing."
"I was very pleased with their service, knowledge, attitude, technical skills, professionalism and dedication and professionalism. ..." Read more
"... did an excellent job of replacement and painting. They kept me constantly updated on what was happening. The biggest delay was inspectors for all sensors ..." Read more
"Great communication and follow up!"
"All the staff at Fix Auto was extremely helpful; knowledgeable and guided me through the process of auto repair"
"Excellent communication and customer service."

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Professional and very knowledgeable staff. Repair work was outstanding!

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Joe and Ryan were great to deal with during this process. Our damage was caused after hitting a javelina on our way home from our cabin. We stopped by weekly on our way up to the cabin and they always took the time to show us the progress and explain the steps left until completion. When done the car looks beautiful.

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Took a bit longer than expected

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Very courteous

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Joe, the manager, was great to work with...the parts took a little long to get but I guess that's part of the biz.

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they are all great

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Customer service was excellent

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The repairs were completed and were perfect

Customer Service

All was explained about the repairs. The representatives were knowledgeabe and professional

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Absolutely

Repair Quality

Fix Auto is excellent! I will highly recommend anyone I know to take their auto there

Customer Service

All the staff at Fix Auto was extremely helpful; knowledgeable and guided me through the process of auto repair

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Nobody is perfect. They came close!

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Almost perfect but there really isn’t anything more they could’ve done better.

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Profession staff and work. I would recommend.

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They have a great finish product,

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They were nice and ran a clean shop.and were very friendly.

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Did the job right not how fast they could

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Very professional service. I will definitely refer others.

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Professional, friendly, and straight forward to all my questions. Total satisfaction!!!

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Excellent work and great service.

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Excellent Service

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