Fix Auto Payson

5.0 (65reviews)
100%
201 N Tonto St,  Payson,  AZ  85541
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Shop AssistantSparkles

In operation 12 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/payson.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (65)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many highlighting the professional and knowledgeable staff who deliver excellent workmanship. Communication stands out as a major strength, with customers appreciating being kept informed throughout the repair process and receiving regular updates. The shop demonstrates strong timeliness, often completing work ahead of schedule or as promised. Customers frequently mention the clean, organized facility and vehicles being returned in immaculate condition. The fair pricing and accommodating nature of the staff contribute to high satisfaction levels, with many customers expressing willingness to return and recommend the shop to others.
Select to learn more
"They were amazing. Kept us informed and up to date. Staff was helpful and kind and very knowledgeable. ..." Read more
"The shop went out of their way to help us with the services. I would highly recommend them! ..." Read more
"Professional and timely service. Beautiful work and very fair pricing."
"I was very pleased with their service, knowledge, attitude, technical skills, professionalism and ..." Read more
"Excellent work! Very happy with the body work done by the Payson Crew. Fair price too!!"
"It was ahead of schedule!"
"Finished early"
"Ready when promised and they kept us updated."
"Completed as promised"
"It was, ready much sooner than expected."
"We were notified step by step literally.I was very impressed how they constantly kept us ..." Read more
"Great communication throughout the completion of the job!"
"Great communication and follow up!"
"Communication excellent"
"Very good communication from Fix"

Likely to Recommend

They have a great finish product,

Repair Quality

They were nice and ran a clean shop.and were very friendly.

Customer Service

Did the job right not how fast they could

Returned Clean

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Repair Quality

Very professional service. I will definitely refer others.

Customer Service

Returned Clean

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Repair Quality

Professional, friendly, and straight forward to all my questions. Total satisfaction!!!

Customer Service

Returned Clean

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Repair Quality

Excellent work and great service.

Customer Service

Excellent Service

Returned Clean

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Repair Quality

Joe and Ryan were very friendly and professional. We had an issue after we picked our car up. It is being addressed.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Again, I can't say enough good things about Joe & his staff. They were courteous, knowledgeable and I felt confident with their work repair. Thank you

Repair Quality

Customer Service

I would highly recommend this repair shop. Joe & Ryan were totally courteous and willing to work with me.

Returned Clean

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Repair Quality

Great job on my bumper

Customer Service

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SUPER EXPERIENCE

Repair Quality

JOE CHRISTOPHER WAS SUPER PROFESSIONAL

Customer Service

JOE AND HIS STAFF ARE THE BEST

Returned Clean

Likely to Recommend

I strongly recommend joe in his crew at the payson shop

Repair Quality

I can't be any happier with the amazing service I received from Joe & his crew at the Payson shop. He and Ryan we're so very polite. I'm understanding of a timeline that we needed to have the vehicle back. It looks amazing.There's not a single flaw anywhere.And i'm pretty picky I looked! Definitely highly recommend this shop.And unfortunately, if I need to use them again, that's where I will go. Thank you Kelly

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Repair Quality

They did a nice job. Ran into a few challenges and worked through them.

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Repair Quality

Very satisfied with their work, customer service, and professionalism. Only minor issue was the vehicle was two days later than initially expected.

Customer Service

Returned Clean