Fix Auto Payson

5.0 (92reviews)

100%

(928) 470-0300

201 N Tonto St, Payson, AZ 85541

100%

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201 N Tonto St
Payson, AZ 85541

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About Fix Auto Payson

See Photos

201 N Tonto St
Payson, AZ 85541

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 12 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/payson.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (92)

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Newest
Rating

91 Customers Rated

5 Stars

92.4% Complete

(85)
4 Stars

6.5% Complete

(6)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting that their vehicles looked beautiful or even better than expected upon completion. The professionalism and knowledgeability of the staff were frequently highlighted, with numerous customers expressing total satisfaction with the repair outcomes. Communication was a standout strength, as many customers appreciated being kept informed and updated throughout the repair process. Timeliness was generally well-received, with several customers noting their vehicles were completed ahead of schedule, though some mentioned delays due to parts availability or insurance-related factors outside the shop's control. Customers also noted the cleanliness of both the facility and returned vehicles. Several customers mentioned they would strongly recommend the shop to friends and family, and some noted they had already done so. A few customers pointed out minor concerns such as parts delays and a small number of follow-up issues, which were acknowledged and addressed promptly per customer comments.

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Service Quality
Communication

"Professional and very knowledgeable staff. Repair work was outstanding!"

"Awesome job and great staff to work with! Class act"

"Professional, friendly, and straight forward to all my questions. Total satisfaction!!!"

"Professional and timely service. Beautiful work and very fair pricing."

"Excellent work! Very happy with the body work done by the Payson Crew. Fair price too!!"

"Great communication and follow up!"

"With emails detailing the status of my repair"

"... did an excellent job of replacement and painting. They kept me constantly updated on what was happening. The biggest delay was inspectors for all sensors ..." Read more

"Kept me apprised of the progress of my repair the entire time."

"We were notified step by step literally.I was very impressed how they constantly kept us in the loop"

Service Quality
Communication

Service Quality
Communication

"Professional and very knowledgeable staff. Repair work was outstanding!"

"Awesome job and great staff to work with! Class act"

"Professional, friendly, and straight forward to all my questions. Total satisfaction!!!"

"Professional and timely service. Beautiful work and very fair pricing."

"Excellent work! Very happy with the body work done by the Payson Crew. Fair price too!!"

"Great communication and follow up!"

"With emails detailing the status of my repair"

"... did an excellent job of replacement and painting. They kept me constantly updated on what was happening. The biggest delay was inspectors for all sensors ..." Read more

"Kept me apprised of the progress of my repair the entire time."

"We were notified step by step literally.I was very impressed how they constantly kept us in the loop"

Richard W & Mary (Toyota owner) reviewed 10/29/26

Gordon (Toyota owner) reviewed 10/29/26

Good job

Very professional

Beverly (Subaru owner) reviewed 10/23/26

No hesitation about recommending Fix Auto.

First accident, dreaded repair, went so smooth with helpful Fix people along the way

Questions answered, knew what to expect With insurance, repair and car rental helped to make the process simplified. From front office Kelly to manager Joe they are doing an amazing job. Thank you Fix folks.

John (Dodge owner) reviewed 10/21/26

Rick (Honda owner) reviewed 10/19/26

Joe went over and beyond by spending time reattaching the front bumper so we were able to drive the car until they could get it in for repair.

Elaine (Toyota owner) reviewed 10/13/26

Steve (Subaru owner) reviewed 10/12/26

Great personable professional service. I will recommend you in the future. Thank you.

Charles (Honda owner) reviewed 10/2/26

took time to answer any questions i had

Vince (GMC owner) reviewed 9/30/26

Kept me apprised of the progress of my repair the entire time.

Duane (Toyota owner) reviewed 9/30/26

Kent (Toyota owner) reviewed 9/28/26

My van looks great. Great people and great work at Fix Auto!

Mark (Honda owner) reviewed 9/24/26

Judy (Chevrolet owner) reviewed 9/17/26

Kim (RAM owner) reviewed 9/14/26

Mark (Honda owner) reviewed 9/14/26

Professional and very knowledgeable staff. Repair work was outstanding!

Russell (Honda owner) reviewed 9/4/26

Joe and Ryan were great to deal with during this process. Our damage was caused after hitting a javelina on our way home from our cabin. We stopped by weekly on our way up to the cabin and they always took the time to show us the progress and explain the steps left until completion. When done the car looks beautiful.

Dean (RAM owner) reviewed 8/27/26

Took a bit longer than expected

Very courteous

Deborah (Dodge owner) reviewed 8/24/26

Joe, the manager, was great to work with...the parts took a little long to get but I guess that's part of the biz.

Harold (Kia owner) reviewed 8/21/26

Jerry (RAM owner) reviewed 8/21/26

Top of reviews

Anderson Collision Center
NOT RATED YET
1402 W Bravo Taxiway Payson Az
Payson, AZ 85541

view more shops in: Payson | 85541

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Fix Auto Payson

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Fix Auto Payson

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (92)

91 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0