Fix Auto The Dalles
In operation 28 years, 16 years at this location.
Sky and Kathleen Schacht have successfully owned and operated Fix Auto The Dalles since 1998. Sky and Kathleen joined the Fix Auto network with their body shop in 2005. Fix Auto The Dalles uses state-of-the-art equipment, including one of the largest custom-built frame racks in the Gorge. Supported by a highly skilled and experienced repair team, Fix Auto The Dalles knows the importance of training, implementation of best practices, and continuous improvement. Fix Auto The Dalles holds 5 outstanding certifications, including Honda, Acura, Subaru, GM and I-CAR Gold. Through their participation in the Fix Auto network, Fix Auto The Dalles brings a commitment to maintaining superior customer service and high quality work throughout the Columbia River Gorge.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The work was done, good and promptly done. The only thing as I stated before is, I don’t understand or agree with the charges, even though I didn’t have to pay them so I’m just not sure how to answer this question.
Repair Quality - 2.5/5.0 -
You did the job nothing spectacular or spectacular just it was done to satisfaction. I however, do not agree with some of the charges even though you said my insurance company knows what you charged and why I guess I just don’t understand
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and quality work - from the initial contact.
Customer Service - 5.0/5.0 -
Very cordials and forthcoming.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They were very friendly and they have great customer service
Customer Service - 4.5/5.0 -
They were very friendly and they have great customer service
Returned Clean
My Experience - 5.0/5.0 -
Fix Auto is excellent! Great customer service,, friendly, quick turnaround. Love them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix Auto hands-down has the best customer service, friendly staff, and they do an excellent job at repairing your vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend
Repair Quality - 5.0/5.0 -
I have looked 3 or 4 times to see if i can tell any damage was repaired - I can’t - it looks awesome.
Customer Service - 5.0/5.0 -
very helpful and stayed in constant contact
Returned Clean
My Experience - 5.0/5.0 -
Repair was done in a timely manner and they communicated effectively with me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
We had used Fix several time. This last visit involved poor communication and compromise.
Repair Quality - 1.5/5.0 -
Quality of work is good. Repairs took a very long time. Communication is poor.
Customer Service - 0.5/5.0 -
Poor communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superb work on time.
Customer Service - 5.0/5.0 -
Very personable help
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, communication and speed of service. Mckenzie was super helpful !
Customer Service - 5.0/5.0 -
Mckenzie was awsome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super Happy!!😃 perfect!!!🤩 thank U SOO MUCH!!
Customer Service - 5.0/5.0 -
All SOO NICE!! Love that!!!🩵
Returned Clean
Likely to Recommend - 0.5/5.0 -
If zero was an option I'd choose it
Repair Quality - 1.0/5.0 -
There is over-spray all over the engine. Parts not fully painted, and painted poorly! The hood is off center making the body lines look very noticeable, in a bad way.
Customer Service - 5.0/5.0 -
Jenny and Mckenzie were absolutely fantastic! They kept me well informed on a very regular basis!
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Happy my car was fixed in a timely manner but seemed like there were marks/scratches on my tailgate that weren’t there before.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy about the appearance of the repairs, the extremely quick time was impressive . One thing that I was a little bother by, when I opened the glove box, glass came out all over the seat- but it's a small miss. I vacuumed it up. And the hand grab in the middle console was damaged from the glass being pushed in when the theft happened . It is very small cuts in the piece.so I think maybe it was not seen. But the good for me, far outweighs the small misses. I am thankfull and impressed.