Fix Auto The Dalles
In operation 28 years, 16 years at this location.
Sky and Kathleen Schacht have successfully owned and operated Fix Auto The Dalles since 1998. Sky and Kathleen joined the Fix Auto network with their body shop in 2005. Fix Auto The Dalles uses state-of-the-art equipment, including one of the largest custom-built frame racks in the Gorge. Supported by a highly skilled and experienced repair team, Fix Auto The Dalles knows the importance of training, implementation of best practices, and continuous improvement. Fix Auto The Dalles holds 5 outstanding certifications, including Honda, Acura, Subaru, GM and I-CAR Gold. Through their participation in the Fix Auto network, Fix Auto The Dalles brings a commitment to maintaining superior customer service and high quality work throughout the Columbia River Gorge.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superb work on time.
Customer Service - 5.0/5.0 -
Very personable help
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, communication and speed of service. Mckenzie was super helpful !
Customer Service - 5.0/5.0 -
Mckenzie was awsome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super Happy!!😃 perfect!!!🤩 thank U SOO MUCH!!
Customer Service - 5.0/5.0 -
All SOO NICE!! Love that!!!🩵
Returned Clean
Likely to Recommend - 0.5/5.0 -
If zero was an option I'd choose it
Repair Quality - 1.0/5.0 -
There is over-spray all over the engine. Parts not fully painted, and painted poorly! The hood is off center making the body lines look very noticeable, in a bad way.
Customer Service - 5.0/5.0 -
Jenny and Mckenzie were absolutely fantastic! They kept me well informed on a very regular basis!
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Happy my car was fixed in a timely manner but seemed like there were marks/scratches on my tailgate that weren’t there before.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy about the appearance of the repairs, the extremely quick time was impressive . One thing that I was a little bother by, when I opened the glove box, glass came out all over the seat- but it's a small miss. I vacuumed it up. And the hand grab in the middle console was damaged from the glass being pushed in when the theft happened . It is very small cuts in the piece.so I think maybe it was not seen. But the good for me, far outweighs the small misses. I am thankfull and impressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly, helpful, do professional work and work really well with insurance companies. I have no worries, problems or surprises when working with Fix Auto
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were meticulous, car returned like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0 -
They always do great work!!
Customer Service - 5.0/5.0 -
Very pleased
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As always you make it super convenient, and do a beautiful job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Overall, the service was excellent. I especially want to recognize Jenny for being so helpful, friendly, and attentive throughout the entire process. She took the time to explain everything clearly and kept me informed every step of the way. She made the whole process easy and stress-free. I truly appreciate her excellent customer service and would definitely recommend this place.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience! Fix auto The Dalles, was very helpful from start to finish. Helpful with a rental car, keeping me informed as to what's going on with my car. My car looks good! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good!
Customer Service - 5.0/5.0 -
Very helpful from start to finish. Kept me updated. They handled pretty much everything for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service and repair service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your customer service is amazing. I was kept up to date with my car status. Staff alll worked together to make it go smoothly. They kept my insurance informed and helped with a rental till it was ready