Fix Auto The Dalles

4.8 (2,710reviews)
97%
3425 Crates Way,  The Dalles,  OR  97058
Bot
Shop AssistantSparkles

In operation 28 years, 16 years at this location.

Sky and Kathleen Schacht have successfully owned and operated Fix Auto The Dalles since 1998. Sky and Kathleen joined the Fix Auto network with their body shop in 2005. Fix Auto The Dalles uses state-of-the-art equipment, including one of the largest custom-built frame racks in the Gorge. Supported by a highly skilled and experienced repair team, Fix Auto The Dalles knows the importance of training, implementation of best practices, and continuous improvement. Fix Auto The Dalles holds 5 outstanding certifications, including Honda, Acura, Subaru, GM and I-CAR Gold. Through their participation in the Fix Auto network, Fix Auto The Dalles brings a commitment to maintaining superior customer service and high quality work throughout the Columbia River Gorge.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
GM
Honda
I-Car
Subaru

Reviews (2,710)

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I’m actually kind of disappointed as I have always took in my cars there and this time I am not happy

Repair Quality

Customer Service

That you couldn’t work with the insurance and I had to pay for a accident that was not my fault plus no one asked me for approval of nothing and I still had to pay

Returned Clean

My Experience

Although they could not locate the problem with the tail gate switch, they certainly tried hard!

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My Experience

I was very satisfied with there work. The work was good and I got my vehicle back in a timely manner. Liked that you could get picked up and taken to the car rental company and then just leave the rental at the body shop when my car was done.

Likely to Recommend

Repair Quality

I had a very good experience with fix auto. It only took a week to fix it. Helped me with getting to enterprise car rental and could drop rental car off there when I picked up my car. Front desks was very nice and helpful. The back of shop kept me informed with text messages of where my car was at in the process.

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Returned Clean

My Experience

They did an excellent job on replacing our tailgate.

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My Experience

The best services, best people, easy, no hassle

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Nice job

Repair Quality

Our crv looked great and the inside was so beautifully cleaned. Thank you!!

Customer Service

Very pleasant

Returned Clean

My Experience

Everyone was great and the job was done well and in good time.

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Repair Quality

Great job

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My Experience

Great service and very friendly people working there

My Experience

Great communication and fast service. Highly recommend!

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Customer Service

Fast service, great communication.

Returned Clean

My Experience

Thank you for the loaner, even though it had some issues . We were surprised at difference between estimate and final cost. Car looks like new☺️.

My Experience

Thank you for the frequent updates, making my car look new again, easy process from dropping off to picking up. Communication was great with Jenny and the rest of the team. Highly recommended your shop!

My Experience

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Repair Quality

Repairs look great, the communication was stellar, the car is clean inside and out plus drives beautifully.

Customer Service

Tuesday and Thursday updates were helpful. In addition, I was thankful work was completed before 3 weeks was up as requested.

Returned Clean

My Experience

Reasonable price!! Great service . Picked me up at my door to get my car. Thanks Jenny