Fix Auto The Dalles
In operation 28 years, 16 years at this location.
Sky and Kathleen Schacht have successfully owned and operated Fix Auto The Dalles since 1998. Sky and Kathleen joined the Fix Auto network with their body shop in 2005. Fix Auto The Dalles uses state-of-the-art equipment, including one of the largest custom-built frame racks in the Gorge. Supported by a highly skilled and experienced repair team, Fix Auto The Dalles knows the importance of training, implementation of best practices, and continuous improvement. Fix Auto The Dalles holds 5 outstanding certifications, including Honda, Acura, Subaru, GM and I-CAR Gold. Through their participation in the Fix Auto network, Fix Auto The Dalles brings a commitment to maintaining superior customer service and high quality work throughout the Columbia River Gorge.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Excellent service done by pleasant people who delivered
Repair Quality - 5.0/5.0 -
Very satisfied. Not only did they "fix" my car's problem, they did it for less than the estimate. And they washed it!! nothing like a clean car.
Customer Service - 5.0/5.0 -
Excellent and pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I had a chance to look over the rear tailgate replacement, I was kind of disappointed that the handle for lifting the tailgate and the license plate shroud cover were not painted as well. There’s a pretty good margin of black chipped paint on them. I wish I’d had an option while the guys had everything torn apart in pieces and there’s one very jagged edge on the trailing edge of the liftgate that probably should’ve been filed off before the liftgate was painted so a little more attention to detail would’ve been cool letting me know so I certainly can’t afford to give my truck back up for any further repairs unless necessary from some other kinda crazy collision
My Experience - 5.0/5.0 -
Good work in a reasonable amount of time. Highly recommend.
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 4.5/5.0 -
Work is satisfactory in a timely manner
Customer Service - 5.0/5.0 -
Great communication through whole process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Gladly
Repair Quality - 5.0/5.0 -
I returned for a new repair to Fix as I was treated so well the first time. They didn't disappointment this time either. The office personnel and management have excellent communication skills, the quality of their work is tops and pricing is very fair. An unexpected surprise I received as I picked up my car was that my car was detailed beautifully. I felt I was in a new car! Thank you team!
Customer Service - 5.0/5.0 -
Always greeted ith a smile and knowledgeable about the status of the work being done. No problem having a team member giving transportation to and from home.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a really good experience with everything from beginning to end. Especially to Jenny for being so understanding and helpful with everything. Also thank you to both Jenny and Lexie for keeping me updated with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fix Auto is great with big repairs but the big surprise is how reasonable and swift they are with the small repairs. I love them. Honest and personable to boot.
My Experience - 5.0/5.0 -
Outstanding service and repairs. I will only recommend to my friends, Fix Auto. A great and happy team that works there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding repair in quick time. Would recommend Fix Auto without hesitation.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you