Fix Auto The Dalles
In operation 28 years, 16 years at this location.
Sky and Kathleen Schacht have successfully owned and operated Fix Auto The Dalles since 1998. Sky and Kathleen joined the Fix Auto network with their body shop in 2005. Fix Auto The Dalles uses state-of-the-art equipment, including one of the largest custom-built frame racks in the Gorge. Supported by a highly skilled and experienced repair team, Fix Auto The Dalles knows the importance of training, implementation of best practices, and continuous improvement. Fix Auto The Dalles holds 5 outstanding certifications, including Honda, Acura, Subaru, GM and I-CAR Gold. Through their participation in the Fix Auto network, Fix Auto The Dalles brings a commitment to maintaining superior customer service and high quality work throughout the Columbia River Gorge.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very good job. Well satisfied.
My Experience - 5.0/5.0 -
This is the second time we’ve had repairs at Fix. Fix does quality work. If I didn’t know where the damage had been, I would never know it is repaired. And the paint matches perfectly. Vey satisfied
My Experience - 5.0/5.0 -
They did a great job cleaning the doors and getting everything switched over I'm very happy with how it looks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a fantastic job in a very timely manner. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!! I appreciate that they washed my truck as well
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
no question
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
looks new again
Returned Clean
My Experience - 0.0/5.0 -
They made me believe that the page was already ready, but it was still missing something.😔😔😔
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys know their stuff! Very happy with the way my truck was fixed. Quality work.
Customer Service - 5.0/5.0 -
These guys know their stuff! Very happy with the condition of my truck after they serviced it. They didn’t miss any small details that I have had other companies miss in the past. Highly recommend.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job timely fashion.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent costumer service and great job on my car painting. They even clean it inside that was extra impressive!
Likely to Recommend - 5.0/5.0 -
They do a beautiful job
Repair Quality - 5.0/5.0 -
Very nice job
Customer Service - 5.0/5.0 -
Very good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
When I went in to get my car taken back because it wasn’t put back properly the front desk woman was not very pleasant. I told her the issue with my doors not working with keyless entry that it needed to be plugged in. She helped someone else then asked me what wasn’t working again because she had forgotten, or wasn’t paying attention the first time. After the hassle, unloading my children and waiting in the lobby for what I thought would be a quick fix. All I got from her was “he’s pulling it around”. No sorry for the inconvenience, thank you, have a good day. Absolutely nothing. She even insisted the man who worked on it plugged the door back in, I told her the keyless entry isn’t working on that side he fixed but works everywhere else. For her to then come out and say “oh yeah he forgot to plug it in.” I’m surprised by the lack of customer care on her part and how she handled the whole situation.