Fix Auto Washington

4.8 (428reviews)
96%
71 S 100 W,  Washington,  UT  84780
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Shop AssistantSparkles

In operation 52 years.

Fix Auto Washington is family owned and operated. Our goal is to treat you, our customers, like family! Accidents can be stressful, let us help you navigate the potential challenges of working with insurance companies. We will repair your vehicle to like new condition and guarantee our work for a lifetime.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (428)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The professionalism and friendliness of the team received widespread recognition, with numerous customers highlighting the welcoming and accommodating atmosphere. Regular text updates and proactive communication throughout the repair process were frequently commended. Timeliness was a strong point, with several customers pleasantly surprised by early or on-time completions. Added touches like interior and exterior cleaning, waxing, and going the extra mile were appreciated bonuses. A few customers noted areas for improvement, including more accurate status notifications and clearer pickup communication, as well as occasional delays and unresolved issues post-repair, as mentioned directly in their feedback.
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"... repaired my front end damage from hitting a deer The work was exemplary. The vehicle looks better than the day I bought it." Read more
"We had pretty extensive repairs, and work in all areas was excellent. Car looks and drives like new."
"... estimate to completion and every step in between , personable, professional, highly skilled group. They did beautiful work and delivered their promised completion day on that ..." Read more
"My vehicle was fixed very quickly and efficiently!"
"The team at Fix Auto was so professional, easy to work with and communicated well with my insurance company. ..." Read more
"Fast and did a great job"
"Extremely helpful with the entire process. Told me an estimate when my vehicle would be ready and it was. Extremely happy with the end result!"
"No promises were given but the repairs took nearly a month to complete."
"It was actually ready 4 days after I brought it in on Monday morning. I had to pick it up the following Monday. ..." Read more
"... The paint matches perfectly and it looks amazing. They completed the job in a day, which is unheard of these days. I paid out-of-pocket instead of using my insurance ..." Read more

My Experience

Great job! Looks good and clean. Everyone was very helpful and very nice to work with on everything. Thank you.

My Experience

It was great everyone was so nice.My car looks great and it was really nice that you took tbe time to wash it great job great price

My Experience

My Experience

FIX AUTO has always done great work, and in a timely manner. Very satisfied, and would highly recommend them.

My Experience

Very helpful and accommodating! 😊

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great repair work and friendly office staff. I would definitely recommend to my friends.

My Experience

Efficient, professional, skilled, and friendly associates who solved my ‘problem’ and always kept me informed.

My Experience

Good repair job, very satisfied with work and friendliness of staff.

Likely to Recommend

Repair Quality

The shop gave me updates on progress of the repair. They let me know a few hours before when I could pick it up. The job was completed as scheduled. I would definitely use them again if needed. I give them a well done.

Customer Service

Likely to Recommend

Repair Quality

What a fantastic company! Within one week, they got the parts in and repaired my front end damage from hitting a deer The work was exemplary. The vehicle looks better than the day I bought it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everything was done such a professional way. The part that was fixed looks brand new

My Experience

great job & great experience

My Experience

Great communication, fast, easy, work looks great!

My Experience

Poor communication in regards to pick up. Called Friday morning ( automated text confirmed 7/10) to verify time of pick. Receptionist stated the car would be ready Monday. Fast forward to 3:25pm 7/10 , I get a call saying my car is ready, only to wait in the lobby for a good 40 minutes. Being in a accident is stressful enough as is, better communication would be better.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

We had pretty extensive repairs, and work in all areas was excellent. Car looks and drives like new.

Customer Service

Customer service was excellent from start to finish with our repairs.

My Experience

Dakota was very helpful and nice to work with throughout.

My Experience

I received a text message stating that my vehicle was done when it was still waiting for a part. I had borrowed my dad‘s pick up truck, to use, and when I got the text alert that my truck had been repaired he arranged to fly to St. George, Utah and pick up his truck which he needed for that weekend. When I called the FIX auto in Washington. They advise me the truck was still waiting on one part and was not ready. I had to drive to St. George from Panaca Nevada Monday night, Rent A Car from the Enterprise rental at St. George Airport since they were the only ones open that late, and then drive a small rental car back after dark to Nevada. The reason I mentioned after dark is my truck was originally damaged when I hit an elk driving at night on that same road. I was able to handle this all right, but it’s still was an inconvenience and cost extra fuel money and time. Having a text from you guys that was accurate would’ve avoided all this. I’m not asking for any compensation, just wanted to let you know not to send out a text to work is done when it isn’t. The work the Autobody shop did was excellent as always, and I will continue to use that shop shop. I’ll just make sure I call and talk to someone there before making arrangements to pick it up. Hope you can get this problem fixed, thanks again for the great work on my vehicle.

My Experience

Nice job. Done quickly. Friendly staff. A great place to fix up your banged up car.