Flow Collision Center of Statesville
Flow Collision Center (Formerly Toyota West) is Franchised dealership Collision repair center, that has been in operation since 1988 in Statesville, NC. We are located at the crossroads of interstates 77 and 40, and service a wide customer base in Central NC. Current franchise lines at this location are Honda/Toyota/Scion. We are part of a Family owned dealership chain that includes over 30 different locations representing 20 different manufacturers in North Carolina and Virginia. We service all makes of vehicles, and specialize in minor to heavy collision repairs. We work with all insurance Companies, and have direct repair agreements with many. We are a full service facility with all the latest welding equipment, Frame/Unibody repair and measuring equipment, and 3 downdraft baking paint booths. Towing service, Replacement vehicles, Shuttle service are all available. We provide high quality repairs on a timely basis, and offer a lifetime warranty on all of our repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and excellent job. My car looks like brand new. Thank you Flow Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and work. Vehicle looks like new. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Work was satisfactory. Flow did not keep me updated on status of repair.
Customer Service - 2.5/5.0 -
No updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No, I am not satisfied with my job. My car has what appears to be white paint on the drivers side front area and on the hood of my car and it looks bad and I did call and speak to someone about it who has agreed to repair their mistake. I took a video of my car prior to going into the Collision Center, hoping that it would come back out looking like that just missing the repairs that I needed not to have additional work needed to be done..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always refer friends, family, and others to flow collision!
Repair Quality - 5.0/5.0 -
You all kept me informed, helped me with rental, kept me up-to-date with the repairs and we’re just kind and helpful
Customer Service - 5.0/5.0 -
Lindsey was so nice so easy to talk to. She was professional and she took care of my concerns over rental and the nasty insurance people I was dealing with. She was great. I’m sorry to hear she’s gone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m impressed with the paint work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
So far, a 9. The work order not quiet complete, waiting on one more ordered part. Also a minor dent will be fixed on next visit.
Customer Service - 4.5/5.0 -
So far excellent customer service from Elaine & Craig. Now patiently waiting on an ordered hood lip and small dent on front side fender to be completed.