Flow Collision Center of Statesville
Flow Collision Center (Formerly Toyota West) is Franchised dealership Collision repair center, that has been in operation since 1988 in Statesville, NC. We are located at the crossroads of interstates 77 and 40, and service a wide customer base in Central NC. Current franchise lines at this location are Honda/Toyota/Scion. We are part of a Family owned dealership chain that includes over 30 different locations representing 20 different manufacturers in North Carolina and Virginia. We service all makes of vehicles, and specialize in minor to heavy collision repairs. We work with all insurance Companies, and have direct repair agreements with many. We are a full service facility with all the latest welding equipment, Frame/Unibody repair and measuring equipment, and 3 downdraft baking paint booths. Towing service, Replacement vehicles, Shuttle service are all available. We provide high quality repairs on a timely basis, and offer a lifetime warranty on all of our repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I am satisfied therefore would definitely recommend to others
Repair Quality - 5.0/5.0 -
Flow Toyota and Staff did a good job of scheduling and completing the repairs on my Prius V. A special thank you to Craig Pearce and the Lady at the reception desk for the courteous and supportive customer care given to me.
Customer Service - 5.0/5.0 -
See above
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was absolutely amazing and the crew at Flow are the best! Josh gave the most incredible service and kept me updated the entire time! 5 stars to the entire team at Flow Collision!
Customer Service - 5.0/5.0 -
Fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very kind and professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great team to work with
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went well. No issues
Customer Service - 5.0/5.0 -
Kept me notified & job was done well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, professional staff. Very pleased.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Getting parts in was a nightmare. No fault of flows, They kept me updated every step of the way.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The time you had the vehicle was unacceptable due to what was involved.
Customer Service - 4.5/5.0 -
I was told that the parts had to be ordered when I took the vehicle which I understood, but after a couple of weeks and then later I heard nothing. I just think there should have been a follow up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Josh and his team were great! They went above and beyond and genuinely had a heart to help us. We are grateful for Flow Collision and would use them again should the need arise.