Flower Hill Auto Body of Roslyn

4.9 (1,745reviews)
96%
12 Middle Neck Rd,  Roslyn,  NY  11576

In operation 77 years, 64 years at this location.

Flower Hill Auto Body located in Roslyn, NY and servicing New York clients for over 75 years. Our technicians are factory trained and certified for painting and collision repair for manufacturers including brands like Acura, Alfa Romeo, Aston Martin, Audi, BMW, Cadillac, Chrysler, Dodge, Jeep, Ram, Fiat, Genesis, GT-R, Ford, GM, Honda, Hyundai, Infiniti, Jaguar, Kia, Land Rover, Lexus, Lucid, Mazda, McLaren, Mercedes-Benz, Nissan, Porsche, Polestar, Rivian, Subaru, Tesla, Volkswagen, and Volvo. At Flower Hill Auto Body, our core competencies include, carbon fiber and composite structural repair, aluminum, welding, auto glass, expert color matching and paintless dent repair. We offer insurance claims reporting and processing services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,745)

My Experience

Wow - what amazing service and what an amazing job. Absolute perfection - I am very satisified and highly recommend Flower Hill Auto Body. My thanks to Joe (who did a great job) and the people who made my A8L like new!! Jim

Likely to Recommend

How could I not

Repair Quality

I found flower hill to be one of the best repair shops I have ever been to. Their communication skills were impeccable .

Customer Service

My car came back almost new and customer service was the best ever. I wish I could deal with them with everything I do.

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My Experience

Car looks great, like brand new. But we do need to bring it back because a couple of small parts were not put back.

My Experience

It was a pleasure working w Joe

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great service

Customer Service

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Subpar performance. Not up to Porsche corporate standards

Repair Quality

Frank you told me you considered the repair of our Porsche closed when you wouldn't contact State Farm regarding alignment of the radar system and you considered it my expense. I contacted State Farm directly they approved the alignment check, which the Porsche failed. So Zachary contacted all five Porsche dealers to find one who could start the repairs that day since it is a day and a half procedure. Zachary was then told by Porsche of South Shore of items damaged by leaving the car in the sun. He had no choice but to drive to Rochester on the four flat spotted tires you delivered the car to him with. Had you noticed they were N spec standard Turbo basically racing tires they required you to take care of them accordingly. They require movement every other day or so. Now since Zachary drove seven hours on the interstate with the tires flat spotted Porsche of Rochester has examined the Porsche and found suspension damage. They recommend the Porsche only be driven in town until the tires are replaced. The extent of damage caused by your workers to the inside of the Porsche is unbelievable. Zachary has been refurbishing his car for over a year and a half. He knows the condition of every inch of the Porsche inside and out. This Porsche was in 2011 the only Turbo imported with these specs MSRP $ 129,000. I have contacted State Farm and they would have paid for repairs like the headlight but have no record of a request. I spoke to a national hail claims specialist who confirmed that driving at interstate speed would have caused 360 degree damage to all glass, sheet metal trim and bumpers. Zachary has found all that damage remains on the Porsche. Debris damage at the rear of the Porsche wasn't fixed nor the undercarriage concern expressed by Porsche of Rochester. The sun damage caused because you didn't follow Zachary's instructors is truly tragic. He treated the leather and elm wood trim every week or so. The $20,000 in price appreciation the car had achieved before giving the Porsche to Flower Hill is basically gone. Other details were sent to you by Porsche corporate.

Customer Service

Frank did not understand what was required from a safety perspective to repair a 2011 Porsche Turbo

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My Experience

Courteous attention and obvious excellent craftsmanship. I was kept informed of progress of the repairs.

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Customer Service

The staff was very courteous and understood the anxiety that comes with an accident. The repair was really "as good as new".

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My Experience

My car was returned like new. You would never know where the damage was. Thank you

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The quality of work was excellent

Repair Quality

Returned car like new

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My Experience

If you need to go to the pros this is the for excellence. There is no better shop to compare to this by far.

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Repair Quality

This shop hands down nobody can compete with from begining to end pros all the way workmen ship second too none will highly anyone who needs work too be done this is the place you want to be you can sleep easy car returned like brand new.

Customer Service

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