Forest Automotive

5.0 (351reviews)

100%

(973) 728-8074

1422 Union Valley Rd., West Milford, NJ 07480

100%

See Photos

1422 Union Valley Rd.
West Milford, NJ 07480

Get Directions Website Email

About Forest Automotive

See Photos

1422 Union Valley Rd.
West Milford, NJ 07480

Get Directions Website Email

In operation 43 years.

Forest Automotive is a family owned and operated automotive collision repair facility in business since 1983. We are dedicated to repairing your vehicle to manufacturer's standards in a timely manner and we offer a lifetime warranty on all repairs.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (351)

Sort By:
Newest
Rating

350 Customers Rated

5 Stars

93.7% Complete

(329)
4 Stars

4.6% Complete

(16)
3 Stars

1.1% Complete

(4)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise Forest Automotive for exceptional service quality, with vehicles looking brand new after repairs and paint matching being absolutely perfect. The shop receives high marks for professional and friendly customer service, with staff being described as helpful, accommodating, and customer-oriented. Communication is generally strong, with regular updates provided throughout the repair process. Timeliness is well-managed despite occasional parts availability challenges, with many repairs completed ahead of schedule. The facility maintains excellent cleanliness standards, often returning vehicles cleaner than received. Long-term customer loyalty spans decades, indicating sustained quality and trustworthiness.

Select to learn more

Service Quality
Timeliness
Communication

"Im very satisfied with the fantastic job performed by Forest Auto Body. The paint match was absolutely ..." Read more

"Forest Automotive did an amazing job. My car looks brand new!"

"Forest does excellent work and are very reliable, efficient and trustworthy. You know your vehicle ..." Read more

"Forest Automotive repaired the deer damage on our Jeep Grand Cherokee to like new condition as if Im ..." Read more

"... car repaired body work from a deer hit. Honestly, they were just great. They took care of everything, it was really easy- I would highly recommend and ..." Read more

"Ready early."

"They looked at truck ordered parts and had it done in a timely manner 👍"

"It was ready as promised."

"Had trouble getting parts"

"... 9 was because communication was a bit lacking and timeframe was longer than originally promised. Overall it was a good experience." Read more

"Yes they did, they called with updates and answered all of my questions"

"Shop let me know when parts arrived and car would be ready"

"I was always informed which was very much appreciated."

"... worked so hard to fix my car and look for parts. They always updated me on the progress. My car is like new." Read more

"... vehicle! The only reason they got a 9 was because communication was a bit lacking and timeframe was longer than originally promised. Overall it was a ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Im very satisfied with the fantastic job performed by Forest Auto Body. The paint match was absolutely ..." Read more

"Forest Automotive did an amazing job. My car looks brand new!"

"Forest does excellent work and are very reliable, efficient and trustworthy. You know your vehicle ..." Read more

"Forest Automotive repaired the deer damage on our Jeep Grand Cherokee to like new condition as if Im ..." Read more

"... car repaired body work from a deer hit. Honestly, they were just great. They took care of everything, it was really easy- I would highly recommend and ..." Read more

"Ready early."

"They looked at truck ordered parts and had it done in a timely manner 👍"

"It was ready as promised."

"Had trouble getting parts"

"... 9 was because communication was a bit lacking and timeframe was longer than originally promised. Overall it was a good experience." Read more

"Yes they did, they called with updates and answered all of my questions"

"Shop let me know when parts arrived and car would be ready"

"I was always informed which was very much appreciated."

"... worked so hard to fix my car and look for parts. They always updated me on the progress. My car is like new." Read more

"... vehicle! The only reason they got a 9 was because communication was a bit lacking and timeframe was longer than originally promised. Overall it was a ..." Read more

Arthur (RAM owner) reviewed 9/3/26

James (Subaru owner) reviewed 8/31/26

Looks good great service went above and beyond to get it done q

David (Cadillac owner) reviewed 8/25/26

James (Chevrolet owner) reviewed 8/3/26

They did an excellent job!

Lawrence (Honda owner) reviewed 7/30/26

Hope they don’t need it 😁

Would never know what happened!

Friendly, respectful and easy to speak with.

James (Ford owner) reviewed 7/8/26

Bill and Tracey are the best!

Bruce (Lincoln owner) reviewed 6/22/26

Always a great job. Thank you

Patricia (Hyundai owner) reviewed 6/22/26

Judith (Acura owner) reviewed 6/15/26

I would recommend forest automotive

Friendly and excellent work

Completely satisfied with work done with friendly atmosphere

Jon (RAM owner) reviewed 6/12/26

I always come to Forest. That says it all,

John (Ford owner) reviewed 5/28/26

I would most certainly recommend Forest Auto Body to any and everyone needing high quality auto body repair.

I’m very satisfied with the fantastic job performed by Forest Auto Body. The paint match was absolutely perfect.

Incredibly friendly customer service. Always made me feel welcome in their establishment 😊

Michael (Subaru owner) reviewed 5/25/26

Forest is the best shop in West Milford and will always recommend to a friend or family member

Always do a great job never have any complaints. Would recommend for a friend or family member.

The staff is always very friendly and always helpful.

Todd (Subaru owner) reviewed 5/22/26

Always quality work. Completed on time. Wouldn’t go anywhere else.

Very friendly and informative.

James (Jeep owner) reviewed 5/13/26

I had a wonderful experience with forest automotive. I had a bit of time limit on the schedule, but they were amazing and got done within that time Constraint! Tracy was great She was friendly and knowledgeable! I appreciate there wonderful work on my car. It is running great and looks wonderful! Thank you so much!

Joan (Honda owner) reviewed 5/12/26

Awesome Job! Thank you so much!

Jessica (Ford owner) reviewed 5/6/26

Sara (Ford owner) reviewed 4/30/26

Jennifer (Volkswagen owner) reviewed 4/28/26

Rickey (Jeep owner) reviewed 3/30/26

Patrick (Subaru owner) reviewed 3/30/26

Great work

Been dealing with forest automotive for years.outstanding work

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Forest Automotive

About Forest Automotive

Reviews (351)

350 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean