Forrester Lincoln Auto Body

4.8 (252reviews)
93%
1331 South Coldbrook Avenue,  Chambersburg,  PA  17201
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Forrester Lincoln is a family owned and operated business serving south central Pennsylvania since 1965. Our entire dealership is committed to exceeding customer expectations. This is proven by being awarded Lincoln’s most prestigious award, the President’s Award, 20 times in a row. This award is only given to the top 10% of Lincoln dealers nationwide who have achieved the highest levels of customer satisfaction. Forrester Lincoln Auto Body offers professional certified body technicians and paint refinishers who strive for excellence. Our body shop WELCOMES ALL Domestic and Foreign Makes and Models. We will assist you through every step of the process beginning with towing services, car rentals, and a free written estimate. Accepting all insurance company claims is just another way we put the customer first because it is always your choice where you have your vehicle repaired and it is our goal to provide you with convenient, timely, and the highest quality of service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (252)

My Experience

As a woman, I have concerns of being taken advantage of regarding car repairs. I go only to Forrestors because of their honesty and integrity in any services they offer. They show their appreciation by not treating you as a dollar sign, but as a person who deserves a top notch service at a good value. Being locally owned and operated, they take pride in the quality of the service they provide and work they do and that is why they have been established for generations. I believe in supporting local businesses and they have earned my support. Thank you, Foressters!!

Response from Forrester Lincoln Auto Body, 05/11/20

Thanks for taking the time out to write a meaningful review of our company and business. I am thrilled you are happy with your bodyshop repairs and appreciate knowing that if you have any needs arise in the future, that you will feel confident calling on Forrester Lincoln for all your needs.

Likely to Recommend

Repair Quality

Only issue is the seat belts not working but i was told i can bring it back to have fixed

Customer Service

Polite

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Forrester Lincoln Auto Body, 05/11/20

Thank you for taking time to fill out our survey. This helps people make decision when unfortunate things happens. I am glad we were able to meet your expectation for your repairs and hope that if the need ever arises in the future you look to Forrester Lincoln for your automobile needs.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Forrester Lincoln Auto Body, 04/29/20

Thank you for taking the time out of your business day to fill out the survey, these are used heavily nowadays to pick vendors. I am pleased to hear that you are satisfied with your repairs and hope that you will look to us in the future for all your automobile needs, whether that be collision, service, detailing, or even if you are in the market for a new vehicle.

My Experience

We were pleased that you could tell that it had been damaged. It looked as good as new. Keep up the good work.

Response from Forrester Lincoln Auto Body, 04/13/20

Thank you for allowing Forrester Auto Body to repair your auto body needs. We take great pride in the work that we do here. Please let us know if we can assist you in any other ways. We are here to service all your automobile needs. Thanks for taking time out to fill out the survey question. We hope that if you need auto repairs in the future you will search no further then Forrester Auto Body.

My Experience

The repairs that were made looked fantastic. Jessica and Corey were a pleasure to work with, and made everything very easy.

Response from Forrester Lincoln Auto Body, 04/06/20

Mason thank you very much for choosing Forrester for your automolbile repairs. I am glad that your worked exceeded your expectations and hope that if the need arises for our services in the future, you will not hesitate to allow Forrester to service all of your automobile needs.

My Experience

Response from Forrester Lincoln Auto Body, 04/06/20

Thank you Danielle for allowing Forrester Auto Body to service your auto body concerns on your Jeep Liberty. Also thank you for taking the time to fill out the customer service survey. I hope that if the need arises in the future you will not hesitate to call on Forrester for all your vehicle needs.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Forrester Lincoln Auto Body, 03/31/20

Thank you for taking the time to participate in our survey. I am glad that you found your experience with Forrester Auto Body a positive one. I would like to take this time out to thank you for your business and let you know that if any needs arise that we would be pleased to assist you in the future with any bodyshop or service needs.

My Experience

I like how I was kept up to date on the progress of the repair through text.

Response from Forrester Lincoln Auto Body, 03/31/20

Thank you for allowing Forrester to service your vehicle needs. I am thankful that you were able to find the time to fill out our survey. This will help other customers know the type of service and quality we are committed to providing. I hope that if the need arises for our services in the future you will not hesitate to call on us again to service your needs.

My Experience

Fast and quality service

Response from Forrester Lincoln Auto Body, 03/31/20

We here at Forrester Auto Body would like to thank you for your business. We appreciate you for taking out the time to fill out the survey, so much of this world depends on customer surveys. I hope that if the need arises in the future you will not hesitate to call on Forrester for your automobile needs.

My Experience

Everyone at Forrester Auto Body helped to make a stressful situation very easy and smooth. All were professional and accommodating.

Response from Forrester Lincoln Auto Body, 03/03/20

Ashley it was a pleasure to work with you and your husband. I'm glad you trusted in us to handle your claim for you. Thank you so much for taking time to do this survey. Liberty Mutual and Forrester Auto body Thank you for your business.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Forrester Lincoln Auto Body, 03/03/20

Earl it was a pure pleasure to help you with your claim. I know Jessica was very sad not to put a face with the claim. We Thank you for taking the time to complete this survey and choosing us to complete your claim. We are very glad we was able to help keep your vehicle on the road like you was hoping. Just know you have a place in us that you can trust. Liberty Mutual & Forrester Auto Body Thanks you for the business. God Bless!!

Likely to Recommend

Repair Quality

Still have not identified source of strange sound

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Response from Forrester Lincoln Auto Body, 03/03/20

Phillip I'd like to thank you for taking the time to complete this survey. I'm glad you choose us to handle your claim. If you'd like to have us further examine that noise that you are having we'd be more than glad to do so. American States & Forrester Auto Body would like to thank you for the business.

My Experience

excellent professional service. insurance estimate and claim handled quickly and great looking job!

Response from Forrester Lincoln Auto Body, 03/03/20

We are glad you was happy with your experience. You have a great insurance agent to deal with that makes these claims easy and painless. We'd like to Thank you for taking the time to complete the survey and the business.

My Experience

Very pleased with the work done on my truck. Everyone did an excellent job and very helpful and friendly. If I need any work done in the future I’ll definitely be back! 5 stars from me!!

Response from Forrester Lincoln Auto Body, 03/03/20

Lindsey I'd like to thank you for trusting in us to complete your repairs. I know you deal with a lot of the other Collision Centers in town through your work and I'm very glad we could meet your expectations. I hope you will pass the word of how your experience was with us. Thank you for taking the time to complete this survey. Horace Mann & Forrester Auto Body would like to Thank You for your business.

My Experience

The body shop staff had great customer service. The repair job was excellent and even finished early. Highly recommend.

Response from Forrester Lincoln Auto Body, 03/03/20

Christine we'd like to thank you for taking the time to complete this survey. I'm very plessed that you was pleased with your service here with us. Thank you again for choosing us to complete your claim. Horace Mann & Forrester Auto Body both appreciate your business.

My Experience

You guys are the greatest to deal with. Have dealt with you guys several times. The work is always completed in a timely manner, is top-notch and we have always been completely satisfied. Great job!

Response from Forrester Lincoln Auto Body, 02/12/20

Thank you for taking the time out of your business schedule to fill out the survey. Many people depend on surveys nowadays when making decision. I am happy to hear that we exceeded your expectation on customer service and repair time. I hope that if the need arises in the future for our services that you will not hesitate to contact us again.

My Experience

The entire experience at Foster’s auto body was completely awesome. From the beginning to the end, it was first rate service and the end result was a beautiful job. I highly recommend them to anyone.

Response from Forrester Lincoln Auto Body, 02/07/20

Thank you so much for taking the time to do the survey. We always try to give the best service and are always appreciative knowing we achieved our goals. We enjoyed working with you on your claim and Thank you for choosing us and trusting in us to handle this Claim. Thank You again for everything.

My Experience

Response from Forrester Lincoln Auto Body, 01/30/20

Thank you for taking time to complete our survey. So much nowadays are based on internet surveys. I am pleased that you found our service at 5 stars. I hope that if you need anything in the future you don't hesitate to use our dealership.

My Experience

Response from Forrester Lincoln Auto Body, 01/30/20

Thanks so much for choosing Forrester Auto Body for your repair needs. I am glad that you were able to give the shop 5 stars for our work. I hope that if you need anything in the future, you don;t hesitate to call on us. Thanks for completing the survey.

My Experience

Thet did an awesome job

Response from Forrester Lincoln Auto Body, 01/21/20

Thank you for choosing us for your repair needs. I amm glad you received your vehicle back and are pleased with the repairs. Thanks for taking time out to fill out the survey. This are used heavily nowadays to help people make a decision on where to go for repairs. I hope that if you have a need in the future, you don't hesitate to call on us for future needs.
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