Fran Rock Auto Body

5.0 (401reviews)
100%
1 Orange Ave,  Suffern,  NY  10901

In operation 57 years, 48 years at this location.

We've been repairing vehicles for more than 50 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Fran Rock Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (401)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Fran Rock Auto Body, praising their excellent customer service, quality repairs, and timeliness. Many customers highlight the shop's professionalism, cleanliness, and attention to detail. The staff is described as helpful, friendly, and communicative throughout the repair process. Customers appreciate the seamless experience, from drop-off to pick-up, and many mention that their vehicles look like new after repairs. The shop often completes work ahead of schedule and keeps customers well-informed about progress. Several customers express their intention to recommend Fran Rock to friends and family, indicating a high level of trust and satisfaction.
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"Not only was my car fixed, but it was SO CLEAN! I had repairs on the exterior, but the interior has ..." Read more
"I give them a 100 they were absolutely amazing helpful the best experience Ive ever had during a ..." Read more
"Best place. I highly recommend this place."
"It was ready early!"
"Earlier."
"The car was ready when promised. I am so thrilled with the job."
"My car was ready earlier than expected"
"Work was completed quickly and as expected. Other places were telling me 2-4 weeks, they completed ..." Read more
"They called me to provide updates."
"Always friendly and throughly explain everything throughout the process"
"Plus they are always available by phone if you have any questions"

Likely to Recommend

Repair Quality

Mike was great to work with. Provided thorough information throughout the process. Aside from the one snag when we picked up (front passenger door wouldn't open due to a tiny piece of plastic being stuck) everything else was a great experience. And I really appreciated that I could leave my rental car there too so I didn't have to deal with returning it.

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Repair Quality

I was very satisfied with the service. They did an excellent job communicating with me on the status of my repairs. The staff was very friendly

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Repair Quality

I chose Fran Rock Auto Body to repair a fender bender. The process was smooth and efficient. My communication was with Mike, who was professional and personable. All questions were answered with obvious knowledgable information. The outcome was a beautiful like-new car. What originated from a stressful situation, resulted in a pleasant experience. I would most definitely refer Fran Rock to anyone requiring auto body services!

Customer Service

I chose Fran Rock Auto Body to repair a fender bender. The process was smooth and efficient. My communication was with Mike, who was professional and personable. All questions were answered with obvious knowledgable information. The outcome was a beautiful like-new car. What originated from a stressful situation, resulted in a pleasant experience. I would most definitely refer Fran Rock to anyone requiring auto body services!

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Repair Quality

Fran-Rock Auto Body will definitely be recommended to my friends and family. They were extremely professional from start to finish with constant communication and updates. High recommend

Customer Service

Constant communication & updates

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Repair Quality

Great experience at Fran-Rock everyone there greeted me and offered assistance. I met with Mike and he carefully explained everything that needed repair on my vehicle. The work was completed in 8 days and the repairs were excellent!

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Very professional and did the work exactly on the schedule they said they would.

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The employees at Fran auto body, we’re very professional. There are detail oriented and they were kind. They helped me quite a bit. I recommend them highly.

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We did not expect the car to take as long as it was to repair it.

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Mike was very nice and called with an update.

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Great job. Very efficient.

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Very friendly and informative.

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They are wonderful

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They are wonderful

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They are wonderful

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Courteous and fast service.

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