Frank and Sons Auto Body - Kennewick
In operation 66 years, 5 years at this location.
Frank and Sons Autobody is a family owned and operated shop that has been serving the Tri Cities area for more than 60 years. Our facility and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy buen trabajo, quedé satisfecho con el trabajo que le hicieron a mi troca y excelentes trato y comunicación con el personal (Karla).
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very pleased with this shop: from the initial communication to keeping me informed along the way and cleaning the car afterwards.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Still best place in tricities to have the car repair. Have had several cars repaired by this company and have had great results before. Idk if they just have new employees working on the cars.
Repair Quality - 4.0/5.0 -
The color of my car was slightly changed. 🙃 so that was something I was not expecting obviously. Other than that over all decent job.
Customer Service - 4.5/5.0 -
Friendly and helpful. Could be more efficient.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
very likely!!
Repair Quality - 5.0/5.0 -
wonderful service and price!! my car was completed 4 days earlier than expected!!
Customer Service - 5.0/5.0 -
all inside staff were friendly and helpful!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Always on top of keeping me informed. Coordinated rental car. All I had to do was show up and hand them the keys. Car came back looking better than it did going in. Minor front end damage but they detailed the whole car. Definitely recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'd definitely use them again and highly recommend
Repair Quality - 5.0/5.0 -
They were very friendly and extremely helpful
Customer Service - 5.0/5.0 -
All communications were fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My daughter had a great experience at the Frank & Sons in Pasco, and I had a great experience and quality care and repair at the Kennewick location. Will definitely refer anyone who needs body work.
Repair Quality - 5.0/5.0 -
The whole crew from front office to your technicians were friendly, knowledgeable, and helpful.
Customer Service - 5.0/5.0 -
Great staff!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was really friendly even the cat
Customer Service - 5.0/5.0 -
Loved the cat
Returned Clean
Likely to Recommend - 2.5/5.0 -
No comment
Repair Quality - 3.0/5.0 -
No comment
Customer Service - 3.0/5.0 -
No comment
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
The job was very satisfactory and the insurance came through on the money.
Customer Service - 5.0/5.0 -
Well done
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and provided communication often.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great work. Very nice staff
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint was excellent...