Frank and Sons Auto Body - Kennewick
In operation 66 years, 5 years at this location.
Frank and Sons Autobody is a family owned and operated shop that has been serving the Tri Cities area for more than 60 years. Our facility and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with end product and time frame it took to complete
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Quickly handled and quality work. Very friendly folks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Unless the items I addressed are taken care of then I can'r really give a fair score so just leaving it at what it is and it can always be revised
Repair Quality - 2.0/5.0 -
Issues still need to be resolved so can’t give a rating. Right now if things aren’t resolved it would be 3 or 4
Customer Service - 3.5/5.0 -
They were for the most part very nice
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Company Reliable Got the job done quickly!
Customer Service - 5.0/5.0 -
Great!
Likely to Recommend - 5.0/5.0 -
My car was done in less than 10 days looks great!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were all very nice.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service!
Repair Quality - 5.0/5.0 -
Friendly service. Very easy process!
Customer Service - 5.0/5.0 -
They did a great job. Very professional and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’d go to them again if something needed to be done again
Repair Quality - 5.0/5.0 -
They did a fantastic job on my car was very impressed
Customer Service - 5.0/5.0 -
They did a beautiful job on my car I was very pleased.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Only comment I have is for you ... Sandra is the owner of the Lexus, not her husband Greg. CF needs to improve their "communication" style and address the appropriate policyholder.
Repair Quality - 5.0/5.0 -
My car looks perfect!
Customer Service - 5.0/5.0 -
Friendly, professional, and efficient ... what more could one ask for!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work easy to deal with definitely would use there shop again 5 star.
Customer Service - 5.0/5.0 -
10all the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was really impressed with FNS. The are truly professional!!! They got the needed part quickly and finished the job way sooner than I expected. They have earned my respect.
Customer Service - 5.0/5.0 -
The young lady who gave me the estimate and scheduled my repair was tremendous and very professional.