Frank and Sons Auto Body - Kennewick
In operation 66 years, 5 years at this location.
Frank and Sons Autobody is a family owned and operated shop that has been serving the Tri Cities area for more than 60 years. Our facility and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All the members of the staff there were very helpful and professionals! They explained the whole process to me and how long it will take for them to finish the job. It was a great experience overall
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good job and drives great everything is great jerry
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I did notice that bottom spoiler was black my original one was silver same as the rest of it. The original split into and left on the highway But overall I am pleased with the work. I will refere you to others and I’m in the car show and Audi Facebook world wide thank you .
Customer Service - 5.0/5.0 -
The only thing I saw was they didn’t paint the lower spoiler silver as it was before but it was snapped into and left on the highway
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will HIGHLY recommend them!
Repair Quality - 5.0/5.0 -
Excellent!!!
Customer Service - 5.0/5.0 -
Excellent!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job and we didn't have to edit for weeks to get our car back. Would totally recommend them to everyone who needs work done.
Customer Service - 5.0/5.0 -
Awesome service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always amazing, very helpful and completed the repair 3 weeks ahead of agreed schedule! I will never use anyone else
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I knew this would be a great place when I took my car in for initial estimate. They told me I should t drive it like that and did some on the spot service so I could drive it until they got me scheduled. They had great service, a super friendly staff and frequent updates.
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
It took twice as long as I was told it would take. I keep getting different stories why it was not done.
Customer Service - 2.5/5.0 -
I keep getting told different stories why it was taking so long.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
FNS did a great job, it was the Mercedes dealership I was disappointed with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good repair, but it takes a while.
Customer Service - 5.0/5.0 -
very good thank you