Frank and Sons Auto Body - Richland
In operation 66 years.
Frank and Sons Autobody is a family owned and operated shop that has been serving the Tri Cities area for more than 60 years. Our facility and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done.
Customer Service - 4.5/5.0 -
Very friendly and helpful. Updates would be nice. I was told 5 days, but it took 8.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleasant staff. Work was completed ahead of schedule and looked great!
Customer Service - 5.0/5.0 -
Friendly desk folks
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an amazing job. The detail turned out better than expected. My vehicle was actually was detailed better than when I received it new from the dealership. Highly recommend!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Charlie was great to work with. Ellen as well. Car/repairs look great. Thank you Frank & Sons Auto Body.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Frank & Sons was referred to me by a close friend in the area.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ellen was always helpful.
Likely to Recommend - 5.0/5.0 -
Best Auto Shop in Tri-Cities.
Repair Quality - 5.0/5.0 -
Outstanding Supporting Staff. Every step of the repair service was explained, communication on the process was great. A professional shop, best in the Tri-Cities
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terrific work. On time completion at a reasonable price. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Frank and Son's to anyone who needs car repairs.
Repair Quality - 5.0/5.0 -
Great service and customer service from start to finish!
Customer Service - 5.0/5.0 -
No issues at all throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Frank and Sons helped me get my vehicle towed the shop, estimated, and brought back home in less than 2 business days. The front desk lady Ellynn was super helpful and made the process really easy. Thank you again Frank and Sons.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I get compliments on how good the repair looks, it’s as if it never happened.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was great and the service was fantastic.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Never expected my car to look brand-new, and the work was finished at least 5 days earlier than expected. To top it all off, Ellen, Jeremy and Sam(?) provided friendly understanding service. Thank you.
Customer Service - 4.5/5.0 -
Perfect service, the only thing that marred the experience was when I entered the building for the very first time I was completely ignored. There were people who saw me, but no acknowledgement for about 8 minutes or so. Fortunately that was made up later.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy to work with. Great updates. Quality paint job.