Frank and Sons Auto Body - West Richland
In operation 65 years.
Frank and Sons Auto Body is a family owned and operated shop that has been serving the Tri Cities area for more than 60 years. Our facility and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.
- Free Estimates
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Super 👌
Repair Quality - 5.0/5.0 -
Did a awesome job got it in and out quick very satisfied highly recommended 👍
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend frankincense because you can count on their work to be a 10
Repair Quality - 5.0/5.0 -
Very professional, accurate on their assessment of work to be done, and they do good work.
Customer Service - 5.0/5.0 -
everything looks really good. The paint matches well, very satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair and paint job looks great.
Customer Service - 5.0/5.0 -
Everything was well communicated and service was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
No contact with them
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend the shop. With their professionalism and attention to detail, no doubt they will be our go-to auto body shop if the need arises again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was so friendly and helpful. We were kept informed at each phase of the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend Frank & sons to everyone I know
Repair Quality - 5.0/5.0 -
The repair looks awesome and Carla also gave us the name of a ding doctor to get a door ding fixed
Customer Service - 5.0/5.0 -
Everyone was very professional, friendly, and kept me informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Frank & Sons Auto Body provided an exception services. They offered only the necessary service, didn't try to sell unnecessary service, and everything was done in a timely manner and as it was promised. I will highly recommended this place.
Customer Service - 5.0/5.0 -
Everyone was Exceptional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Quality workmanship
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have the highest regard for their work, communication and customer service.
Customer Service - 5.0/5.0 -
Really appreciated the twice weekly update calls.