Frankie's Auto Body, Inc.

4.8 (2,400reviews)
97%
95 S. Main St, # A,  Edison,  NJ  08837

In operation 52 years.

Our staff is always available to our customers through the entire repair process; from the initial greeting, through updating on work in-progress, to delivery of the finished vehicle. Our commitment to customer satisfaction alleviates complaints and helps to settle claims quickly.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,400)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return, including excellent paint matching and seamless bodywork. The professionalism and friendliness of the staff are frequently highlighted, with customers appreciating courteous, helpful interactions. Regular text and call updates throughout the repair process are a standout feature valued by many. Timeliness is another strength, with numerous customers noting their vehicles were completed on or ahead of schedule. Several customers are repeat visitors and enthusiastic referrers. A few customers noted concerns around paint quality issues, unexpected charges, inaccurate automated status messages, and interior cleanliness upon vehicle return, as mentioned directly in their feedback.
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"The service was professional and the work was top notch. Its as though there was never any damage. Great job!"
"... shop they said is repainted and putted on back so I am totally dissatisfied with the job done on my car so I will never ever put my car or will never recommend ..." Read more
"... was smashed in, and now the repair is seamless — the paint match is excellent, the panel alignment is straight, and the finish looks like factory quality. You cant ..." Read more
"... service and my car was repaired to its original state the paint matched with the original condition of the whole car. I give them a 5 star overall and wish them continued ..." Read more
"The vehicle is done 2 days earlier than it was promised"
"Great service! They did a really good job in a shorter time than anticipated. Will recommend highly to anyone needing a body shop"
"... repair job came out great! Really did a good job and was accurate with how long it would take. Plus everybody was so nice! If I ever get into a ..." Read more
"Great job and done in a timely manner. Very professional"
"Work completed on schedule….great job on the repairs….very pleasant staff!!"
"Kept me informed by text messages, very polite and explained all my concerns. Wasnt expensive. The car looks great. Thank you ..." Read more
"Frankies Auto body was very communicative & easy to work with! They let me know every step of the way with text and call updates."
"I received regular automatic texts that were never correct on when the car was ready."
"... Worked with insurance company for cost and payment. Daily text updates. Hats off to the repair team, job we'll done. Looks like it never happened...... . Thank you" Read more
"The automated messages are not reflective of actual progress. They should be accurate or discontinued, as it will ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I want to express my sincere gratitude to Ricardo and Alvin. Ricardo went above and beyond to give me a great deal. He is amazing. Alvin, helped with last minute adjustments which I appreciate. Lastly, the work was pristine. I got my 2010 Acura spanking new again just as when I bought it. They even went and cleaned the inside of my car which I never asked for. It was a nice surprise. Overall, everyone at the shop gave me impeccable customer service. Everyone was very professional. You just gained a loyal life customer. Thank you!

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Customer Service

Returned Clean

My Experience

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Very efficient. Always do a great job

Returned Clean

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Returned Clean

My Experience

Very professional. Great work. A very timely fashion to get my car back. Just overall great service. Would definitely recommend

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Returned Clean

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Would be a 10 but you don’t accept credit cards without a fee

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Returned Clean

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Returned Clean

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As my first response all good

Repair Quality

You guys are great fast efficient and reliable I would recommend you to everyone thank for a spectacular job again this is my second time with my same vehicle and it was great 10stars you guys deserve it once again thank you 🙏🏽 and god bless

Customer Service

Every thing was said was done to perfection thank you

My Experience

My Experience

My Experience

Yo quedé muy agradecida por que ellos un buen trabajo

My Experience

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Very happy with work completed

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Returned Clean

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Returned Clean

My Experience

Very fast and professional service.

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Repair Quality

Excellent job and great communication. I’m a returning customer and recommend you highly.

Customer Service

Returned Clean

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Repair Quality

Good

Customer Service

Good

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Repair Quality

Customer Service

Returned Clean