Frank's Auto Body of Perham
In operation 47 years.
Frank's Auto Body is a collision repair facility that brings you the best quality work around by our experienced technicians. From minor dents and scratches to major collision frame and body repair. Frank's has you covered.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Reviews (403)
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- Newest
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great to work with. Fast, reliable, and fairly priced.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Franks does a super amazing job
Repair Quality - 5.0/5.0 -
Always great service. Great staff.
Customer Service - 5.0/5.0 -
Very happy with service and repair of my vehicle. Andy is great to work with. Would highly recommend anyone to go to franks.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Easy to work with and timely.
Repair Quality - 5.0/5.0 -
Good work, above and beyond what was expected.
Customer Service - 5.0/5.0 -
Contacted me with questions rather than hiding small issues.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car repairs were completed quickly and professionally. My car was detailed to showroom perfection. Amazing service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
I didn't get car repaired . It was totaled.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Aside from the month delay in parts, the service was perfection
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
my dad has always done his work there and loved you guys, I just had a communication error in my experience. I would just tell customers to not make agreements over the phone without seeing estimates on paper.
Repair Quality - 4.0/5.0 -
Everything appeared to be good quality fixing besides the dent they missed in the running board. Not a huge deal to me, but I can see some customers not being ok with the result. I believe the billing was compensated for the dent, because I chose to keep it. I believe they offered to fix if I wasn't satisfied.
Customer Service - 3.0/5.0 -
Anna at the front desk was great. I didn't receive too many updates, but not sure what standard protocol is. I have zero experience with body work. The mechanic seemed very knowledgeable and contacted me right away when he noticed more issues during the fixing process. He was straight forward and honest about the parts and what needed to be done and what options I had. I would recommend that he doesn't move forward with any fixing until the customer see's a full estimate of choices. for example, we talked about the tailgate issue and costs when it came to OEM and aftermarket parts, emblems, etc. All this was great, but the communication error of the numbers he gave was huge in my eyes. He was accurate for the actual parts he was listing ( tailgate, emblems, truck bed, wheel wheel), but failed to mention all the additional costs like body labor, refinish labor, paint material. In my head it was around 2000.00 per our conversations, but when the bill came to 3237.00, it was a large difference. I would just recommend to find a better way to bridge that communication gap between the business that does it for a living, versus a customer who has zero experience. I should not have 'assumed' out the door pricing, but I was not led to believe it was stock parts only either.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great communication on changes and things that needed attention.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It is a pleasure to do business with them. Kind, courteous and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very accommodating!