Franks Collision Center of Alabama
In operation 30 years, 5 years at this location.
Locally owned family business expansion into Auburn, Alabama. 30 years in business in Columbus and LaGrange, Georgia. We service vehicles involved in collisions for most vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- German
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Frank’s provided amazing customer service! The communication and expectations between business and customer were outstanding. We were so pleased with the quality of work when our car was complete.
Customer Service - 5.0/5.0 -
The customer service went above and beyond! I couldn’t say enough about how much they exceeded our expectations!
Returned Clean
My Experience - 5.0/5.0 -
Customer service was A1, really appreciate the updates on the repairs. Highly recommend 👌
My Experience - 5.0/5.0 -
Overall great experience. Parts for my repair took way longer than expected however Franks communicated with and was transparent with the parts issues they were having. I liked the fact they used a very simple and efficient way of communicating through text. Franks was friendly. I would recommend them as a reliable collision center for car repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best customer service and a great job of repairing my car
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank u my blueberry looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was amazed with the customer service!! Bryan Muse and Christy Santellanes wanted to ensure that we were COMPLETELY satisfied with their work!! They remembered the circumstances of why our truck needed repair and asked about my mother. We are COMPLETELY SATISFIED!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service!
My Experience - 5.0/5.0 -
Very nice people and great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great! Thank you for all that you have done and in perfect timing for the holidays.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professionalism and the timely fashion was amazing!!
Customer Service - 5.0/5.0 -
They were phenomenal!!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Thanks for your help 👍!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Christy was very helpful!
Returned Clean
My Experience - 5.0/5.0 -
I'm very happy with the repair and glad that the paint matches great. I was happy to be aware of all updates during the repair process and the customer service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was respectful, knowledgeable, and very kind.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick service amazing customer support car came back detailed. Great place
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A+++
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with my Mazda's repair! Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service done promptly. Much appreciated.