Fred Anderson Collision of Greenville

4.7 (1,890reviews)
95%
2450 Laurens Road,  Greenville,  SC  29607

In operation 47 years.

Fred Anderson Collision is a family-owned auto repair business that has been in business since 1955. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,890)

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My rental was not scheduled by the representative. I was stuck at the rental agency for an hour trying to schedule a rental through Travelers.

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My car was perfect. I couldn’t tell that there was previous hail damage!

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Staff answered all my questions and was attentive and friendly

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My car repair was finished in the length of time they said. I realize this doesn't always happen. But I was expecting a call or a text (which they sent) to come retrieve my car. The work is quite good. Thanks

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My Experience

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I will absolutely never go back to the shop. This situation had the opportunity to make a customer for life (by communicating well, finding me a better rental car due to their mistake, ect) but sadly I will warn family and friends to never use this shop.

Repair Quality

My drivable car was taken away, the parts disposed of and then it was realized that a major part was on critical back order. My car was there for 78 days for something that should have taken 7. I could have waited until all of the parts were in but my car was completely drivable. It was a major misstep. Unfortunately, communication was also very bad and I didn’t learn the truth about the situation until my car had been there over 5 weeks. I currently have an after market bumper on the car waiting to the Honda bumper to come in.

Customer Service

The communication was very bad with my initial contact but it did get better once I was connected the manager. Unfortunately, the communication was not very proactive - but 90% of the time he would return my call.

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Definitely would recommend and use again

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Very courteous and professional

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