Fred Haas Toyota
In operation 46 years, 26 years at this location.
Fred Haas Collision Center is an Eight time Toyota Shop Of the Year. We are a high volume, high quality shop specializing in Toyota repairs for over 40 years. We are a leader in the industry and employ some of the best personnel to get our customers repairs done right.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Back up camera is flickering
Likely to Recommend - 5.0/5.0 -
For sure đź‘Ť really nice and helpful teams you got
Repair Quality - 5.0/5.0 -
Jesse and the teams was very helpful and professional
Customer Service - 5.0/5.0 -
Very nice and really awesome when thay also vacuum inside my car too
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
For the same reason, even though I really appreciate what Mike (shop manager) did to fix the situation, I feel there is a significant trust issue. I wouldn't put my friends or family in a situation where they go to Toyota expecting OEM parts, only to have a collision analyst like Jesse install non-OEM parts without consent.
Repair Quality - 4.0/5.0 -
Once Mike (manager) intervened and ensured genuine OEM parts were installed, the final physical repair quality was done right. My lower satisfaction with the overall process was purely due to the initial attempt to use non-OEM parts and the communication prior to Mike stepping in.
Customer Service - 1.5/5.0 -
The collision analyst (Jesse's) customer service was appalling. He lied directly to me on the phone claiming genuine OEM parts were used, ignored my instructions to stop work if non-OEM parts were required, and ended the call abruptly when I voiced concerns. He breached trust and attempted to deceive me. The only reason this isn't a zero is because the collision center manager (Mike) was professional, listened to my concerns, and intervened to fix the issue, though it still delayed my vehicle pickup by 2 days.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kim Pullman was awesome to work with. She kept us apprised of the status of our vehicle. Timely and great communication.
Returned Clean
My Experience - 5.0/5.0 -
Excellent Service from everyone there. You guys are great
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tom did an amazing job keeping me updated on the status of the truck and the status of the insurance adjuster's estimates. It was a very smooth process and I would recommend you guys to anyone.
Likely to Recommend - 2.5/5.0 -
Not to sure
Repair Quality - 2.5/5.0 -
I see some scratches on the rear door, and I have some grease marks inside of my windows and they didn’t even wash it afterwards when I brought it in it was clean now it’s dirty.
Customer Service - 5.0/5.0 -
Kim was awesome keeping me informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Liz was absolutely outstanding. She communicated all information in timely manner and kept me updated. She is a asset to your team. Also, Kiki and The Rental Department is another asset to your team as she handled the rental car for me with me and she was great.
Customer Service - 5.0/5.0 -
Liz was awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 4.0/5.0 -
Too many road bumps to get to shop location.
Repair Quality - 3.5/5.0 -
Front & Rear bumper edges not aligned with light panels. Plastic edges stick out. Calibration works well.
Customer Service - 4.0/5.0 -
Very busy reception area.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service done in a timely manner
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service writer Jesse was very knowledgeable. Kept me informed throughout the process. Highly recommend