Freehold Collision
In operation 18 years, 16 years at this location.
Freehold Collision specialize in all makes and models we provide high quality work we also work with all insurance company's "We meet by Accident"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | 7:30 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix the problem and at a reasonable cost. Thank you.
Customer Service - 5.0/5.0 -
Kept be up to date on their progress with the repair.Courteous and friendly
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Beyond other dissatisfying things, we received the car in a condition that we aren't sure is safe to drive. The car was delivered with very low air pressure in one tire (not one of the tires that was repaired) and the steering / alignment / shocks are not working correctly and needs subsequent review by Gold Coast Cadillac to diagnose the problem.
Customer Service - 1.5/5.0 -
Hillari was pleasant to talk to, but overall the customer service was very poor. The car was there for approx 35 days and I'm told should have been done in just a few weeks. There was zero proactive followup on timing. Each time a called for an estimate for pickup, I was told we need another 4 days. Then on that day, I would call to confirm pickup only to hear you need another 4 days. This went on and on just like that. Zero reaching out to me with an update. Further, I was not informed of the exorbitant towing charges that Freehold Collision charges. I never would have moved a $400 windshield replacement (labor as I already had the glass at Gold Coast) if I was informed that it would cost thousands of dollars in towing. I think you completely took advantage of the fact that I put an insurance claim in for the repair. Now I am having insurance issues and surcharges on my policy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job & quick turnaround
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the work Freehold Collision did on my BMW Bob and his staff are great, The job was done very fast, overall a great experience . Thanks, Bob.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great workmanship.. can't tell that anything happened. Was hit by deer. Caved front quarter panel and driver's door in. 2200 miles Cadillac ct5
Customer Service - 5.0/5.0 -
Thanks to Bob,Ken, Brian, Hillary
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always done great work and being certified is a plus so you know the work is quality and done right
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Freehold Collision was great!! Brian kept me informed on the status, and he dealt with State Farm (HORRIBLE!!) as they underpaid on every updated estimate because they didn't want to use OEM parts. Brian insisted on OEM, for which I am extremely grateful!! SF finally paid the remaining balance several days after the vehicle had been returned to me. I would certainly use FC again in the future, and have already told several people about my positive experience there. Thank you FC, and thank you Brian!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car was ready as promised. The staff at the desk were were very nice and hey
Likely to Recommend - 5.0/5.0 -
Very likely. The staff at the front desk were very good. Really nice people
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer was very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Perfect repair. Estimate of the job was much lower thsn than I expected. Best of the best.
Customer Service - 5.0/5.0 -
I was treated like family
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was extremely friendly and eager to assist me with getting my car repaired as quickly as possible. It came out looking brand new and I highly recommend this shop.
Customer Service - 5.0/5.0 -
The service was fantastic.
Returned Clean
Likely to Recommend - 4.0/5.0 -
Very satisfied with the quality of work and time spent ensuring all repairs and calibrations were perfectly performed.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service repairing my Tahoe and Landrover
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service great people to work with ! Bob is the nicest man I’ve ever met !