Freer Auto Body

4.9 (3,138reviews)

98%

(618) 466-6151

4512 N. Alby Rd., Godfrey, IL 62035

98%

See Photos

4512 N. Alby Rd.
Godfrey, IL 62035

Get Directions Website Email

About Freer Auto Body

See Photos

4512 N. Alby Rd.
Godfrey, IL 62035

Get Directions Website Email

In operation 35 years.

As an I-CAR Gold Class facility since 2005, you can be sure that your car is repaired by highly trained Freer technicians using the most advance knowledge and best practices in the industry. Freer's equipment is state-of-the-art from frame straightening to door dings. Our facility and repair process is climate controlled throughout, including the floors. This improves quality control and reduces paint contamination. Freer has 3 paint booths to handle large and small vehicles eliminating production delays. As a DuPont preferred partner, our computer paint mixing is the best available. CUSTOM FABRICATION - While this is a limited part of our business, Freer has the skill and knowledge to create body parts for antique or classic vehicles where parts have become obscure or unavailable. Your vehicle is treated with the same pride you would find in your own garage. ACCESSORIES - We are well known for the sales and installation of vehicle accessories. Freer can accessorize any vehicle with

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Check

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

GM Basic

Honda

I-Car

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Website

Reviews (3,138)

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2,028 Customers Rated

5 Stars

62% Complete

(1944)
4 Stars

1.8% Complete

(58)
3 Stars

0.2% Complete

(7)
2 Stars

0.2% Complete

(7)
1 Star

0.1% Complete

(3)
< 1 Star

0.3% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the damage. The friendly, professional, and caring staff atmosphere is frequently highlighted, with customers feeling treated like family. A standout touch appreciated by many is the complimentary rose and handwritten thank-you card upon vehicle pickup. Text message updates throughout the repair process are widely celebrated for keeping customers informed and stress-free. Timeliness is another strong suit, with numerous customers noting repairs were completed ahead of schedule. Vehicle cleanliness upon return, including interior vacuuming and exterior washing, consistently delights customers. A small number of customers noted areas for improvement, including communication gaps regarding delays, unexpected charges, and occasional post-repair issues such as smudged windshields or missing parts, as mentioned directly in their feedback.

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Service Quality
Timeliness
Communication

"... repairs were completed on time. Most importantly, the quality of the work was exceptional. My vehicle looks absolutely brand new, and you would never know it had sustained hail damage. ..." Read more

"... shelf work. Even if its a special Car like mine. Excellent people, polite, respectful, professional, and outstanding craftsmanship and attention to detail. Thank you Freer Auto Body. ..." Read more

"What an incredible team from start to finish. My car went in damaged and came out looking better than before the accident. I love that they are family owned and operated as ..." Read more

"Ive took cars to Freer twice and both times the staff goes above and beyond to make sure everything is done correctly. By far the best body shop around!"

"... like family. I will be back for all my car needs. My car also left there looking cleaner than it did coming off the lot!" Read more

"Work completed 1 day earlier than expected."

"Excellent service all the way around. Got it done early & under budget which is always good!!!"

"Initial promise date pushed to accommodate parts delivery, not the fault of Freer. Does not impact my 100% satisfaction with completion ..." Read more

"... completely fixed. And my car was spotless upon return. Same day service for my repairs and a free loaner! Who could ask for more." Read more

"... discovered, but they kept us informed the entire time. Id rather have the job done correctly than quickly!" Read more

"... process was professional, organized, and stress-free. The communication was excellent, they worked seamlessly with the insurance company, and the repairs were completed on time. Most importantly, ..." Read more

"... at the beginning with scheduling the work and then timely status and reminders during the work. Car was completed on time and was washed and cleaned better than I do it. Work ..." Read more

"... counter. She is so personable and knowledgeable. Their text messaging service leaves no doubts as to the status of your vehicle." Read more

"Was surprised to be charged an extra $165 for window tinting. Unsure what kind of tint was applied ceramic etc. ..." Read more

"Great communication! Scheduled rental car for me! Called when my car was ready and stayed a few minutes after they closed to let ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication