Freer Auto Body

4.9 (3,092reviews)
98%
4512 N. Alby Rd.,  Godfrey,  IL  62035

In operation 35 years.

As an I-CAR Gold Class facility since 2005, you can be sure that your car is repaired by highly trained Freer technicians using the most advance knowledge and best practices in the industry. Freer's equipment is state-of-the-art from frame straightening to door dings. Our facility and repair process is climate controlled throughout, including the floors. This improves quality control and reduces paint contamination. Freer has 3 paint booths to handle large and small vehicles eliminating production delays. As a DuPont preferred partner, our computer paint mixing is the best available. CUSTOM FABRICATION - While this is a limited part of our business, Freer has the skill and knowledge to create body parts for antique or classic vehicles where parts have become obscure or unavailable. Your vehicle is treated with the same pride you would find in your own garage. ACCESSORIES - We are well known for the sales and installation of vehicle accessories. Freer can accessorize any vehicle with

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (3,092)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new or better than before the damage. The friendly, professional, and respectful staff atmosphere is frequently highlighted, along with thoughtful personal touches like a rose and handwritten thank-you card upon pickup. Communication throughout the repair process receives strong acclaim, particularly the text message update system that kept customers informed every step of the way. Timeliness is another standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional communication gaps about delays, rare instances of parts not being ordered, and isolated concerns about vehicle cleanliness upon return. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
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"... repairs were completed on time. Most importantly, the quality of the work was exceptional. My vehicle looks absolutely brand new, and you would ..." Read more
"... Excellent people, polite, respectful, professional, and outstanding craftsmanship and attention to detail. Thank you Freer Auto Body. Sincerely G." Read more
"What an incredible team from start to finish. My car went in damaged and came out looking better than before the accident. I love that they are family owned and operated as ..." Read more
"Ive took cars to Freer twice and both times the staff goes above and beyond to make sure everything is done correctly. By far the best body shop around!"
"Always excellent service! Professional, friendly, and reasonably priced. I highly recommend!"
"Work completed 1 day earlier than expected."
"Excellent service all the way around. Got it done early & under budget which is always good!!!"
"Somehow they managed to get my Bronco repaired well ahead of expectations"
"Initial promise date pushed to accommodate parts delivery, not the fault of Freer. Does not impact my 100% ..." Read more
"Took longer than expected but car looks good"
"... at the beginning with scheduling the work and then timely status and reminders during the work. Car was completed on time and was washed and cleaned ..." Read more
"... an excellent job with the repair to my truck and communication with office was top notch!!!" Read more
"... counter. She is so personable and knowledgeable. Their text messaging service leaves no doubts as to the status of your vehicle." Read more
"Didnt call e and tell me the parts were not ordered"
"I received texts every other day about the progress."

My Experience

Best choice for my repair!

Likely to Recommend

Repair Quality

Quality Work... Excellent Service!

Customer Service

Ditto

Returned Clean

My Experience

Just fantastic service… Again! Start to finish, on a complicated repair, we were kept informed and Freer worked very hard to keep this fix affordable for us. Thanks so much!!

My Experience

No one’s car should leave your business in worse condition than it showed up. The irony of the situation is you are a company based on quality work and customer satisfaction, both of which you dropped the ball on in my experience. A word of advice, repeatedly telling the customer that nothing is your fault, and constantly putting fault on anyone else that you can, significantly decreases your credibility. You should be ashamed that someone had to trailer their car off of your lot after being in your care.

My Experience

The work looks great, and I thank everyone who worked to make sure it was perfect. The only thing I wish would have been done was to wash the outside of my vehicle. I read many Google reviews saying you guys wash and clean other customers vehicles after their service, however I did not get that. There was all kinds of dried drip marks of something, of what was not water. Anyway, no big deal. It was just something I assumed would be done, after reading some of your other customer’s Google reviews. Happy otherwise, and I again thank you.

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My Experience

Excellent service! Everything was well handled, we were kept informed of everything. Would highly recommend!

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Repair Quality

Customer Service

Returned Clean

My Experience

The car looked like showroom condition. The Mars Orange color of Kia paint was seamlessly matched with the new parts. All the hail damage, which was a lot, is of the past as the car looks new. Thanks to Freer.

Likely to Recommend

I would highly recommend Freer to anyone.

Repair Quality

The car looks showroom fantastic. There was a lot of hail damage and actual parts had to be replaced. They matched things up perfectly. They take pride in doing a great job. Friendly service as well. All around great experience.

Customer Service

They were polite, experienced, friendly, and made my needs a priority. Great customer service.

Returned Clean

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My Experience

My truck looks awesome. Great job!!!!

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Repair Quality

Fantastic service!

Customer Service

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Repair Quality

I’ve took cars to Freer twice and both times the staff goes above and beyond to make sure everything is done correctly. By far the best body shop around!

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Repair Quality

Thank you!

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I would recommend Freer to everyone

Repair Quality

Very satisfied with the work done on my vehicle.

Customer Service

Margaret was great to work with. Very friendly and helpful.

Returned Clean

My Experience

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Repair Quality

Very happy with the work completed

Customer Service

Very friendly and caring staff

Returned Clean

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My Experience