Freer Auto Body

4.9 (3,113reviews)
98%
4512 N. Alby Rd.,  Godfrey,  IL  62035
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In operation 35 years.

As an I-CAR Gold Class facility since 2005, you can be sure that your car is repaired by highly trained Freer technicians using the most advance knowledge and best practices in the industry. Freer's equipment is state-of-the-art from frame straightening to door dings. Our facility and repair process is climate controlled throughout, including the floors. This improves quality control and reduces paint contamination. Freer has 3 paint booths to handle large and small vehicles eliminating production delays. As a DuPont preferred partner, our computer paint mixing is the best available. CUSTOM FABRICATION - While this is a limited part of our business, Freer has the skill and knowledge to create body parts for antique or classic vehicles where parts have become obscure or unavailable. Your vehicle is treated with the same pride you would find in your own garage. ACCESSORIES - We are well known for the sales and installation of vehicle accessories. Freer can accessorize any vehicle with

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Call
Email

Reviews (3,113)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new or better than before the damage. The friendly, professional, and respectful staff atmosphere is frequently highlighted, along with thoughtful personal touches like a rose and handwritten thank-you card upon pickup. Communication throughout the repair process receives strong acclaim, particularly the text message update system that kept customers informed every step of the way. Timeliness is another standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional communication gaps about delays, rare instances of parts not being ordered, and isolated concerns about vehicle cleanliness upon return. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... repairs were completed on time. Most importantly, the quality of the work was exceptional. My vehicle looks absolutely brand new, and you would ..." Read more
"... Excellent people, polite, respectful, professional, and outstanding craftsmanship and attention to detail. Thank you Freer Auto Body. Sincerely G." Read more
"What an incredible team from start to finish. My car went in damaged and came out looking better than before the accident. I love that they are family owned and operated as ..." Read more
"Ive took cars to Freer twice and both times the staff goes above and beyond to make sure everything is done correctly. By far the best body shop around!"
"Always excellent service! Professional, friendly, and reasonably priced. I highly recommend!"
"Work completed 1 day earlier than expected."
"Excellent service all the way around. Got it done early & under budget which is always good!!!"
"Somehow they managed to get my Bronco repaired well ahead of expectations"
"Initial promise date pushed to accommodate parts delivery, not the fault of Freer. Does not impact my 100% ..." Read more
"Took longer than expected but car looks good"
"... at the beginning with scheduling the work and then timely status and reminders during the work. Car was completed on time and was washed and cleaned ..." Read more
"... an excellent job with the repair to my truck and communication with office was top notch!!!" Read more
"... counter. She is so personable and knowledgeable. Their text messaging service leaves no doubts as to the status of your vehicle." Read more
"Didnt call e and tell me the parts were not ordered"
"I received texts every other day about the progress."

Likely to Recommend

I would tell anybody to bring vehicle to you guys

Repair Quality

Awesome job, I would bring back my car to be repair again. Wonderful people, very kind and nice and very helpful. Thank you so much

Customer Service

Wonderful service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything went so smoothly

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have always been happy and impressed with the job Freer has done on my cars. Margaret and the family have been true friends.

My Experience

Everyone was very pleasant. Andrea was great with explaining everything that waa being done and keeping me updated. Denny did an excellant job on the body. Margaret always greets with a smile. They were all top notch! Thank you!

My Experience

It is reassuring to have such a reliable home town business. My van looks grat.

Likely to Recommend

I always tell everyone and anyone to go to Freer. You want it done right the first time? Then you had better got to Freer

Repair Quality

Always professional and do incredible work! My car looks even better than before. LOVE Freer

Customer Service

Always treat me like family

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Beautiful rose from a beautiful woman

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great experience, great people!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very impressed with the quality of the repair work and the speedy repair. Everyone at Freers was so kind and helpful. I will definitely be recommending you folks for the excellent service. Thank all at Freer. You have a happy customer.

Likely to Recommend

would not refer to anywhere else

Repair Quality

what a great team

Customer Service

great communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You have always treated me right, and you have always done a excellent job on my vehicles,thank you so much.when someone needs work done on there vehicle i always recommend you.Tony.

My Experience

Top notch service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The passenger side rear view mirror got damaged. I’ll call tomorrow.

My Experience

If needed I will be back.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Always great service!!!

Customer Service

Great 😊. Friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great people to work with. Great work on my truck.

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