Gary Yeomans Ford

4.1 (430reviews)
79%
4101 Clinton Hwy,  Knoxville,  TN  37912

In operation 36 years.

Here at Gary Yeomans Ford Collision Center we pride ourselves in taking care of our customers. We fix every vehicle as if our on family would be driving it on completion. We have been in business for over 25 years and we are proud of our reputation and committed service to our customers. We are Ford and Lincoln certified repair center and also Ford aluminum repair certified. We are also certified in many other makes like Nissan and Kia to name a few. We are ready and set up with top of the line equipment to be able to repair all Makes and models, Foreign and Domestic to suit your needs..

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (430)

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Great job at fixing my truck

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They kept me up to date

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When you call them and can get them on the phone they will give you info but they don't call you.

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Air doesn’t work, car is grinding

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Worse paint quality I’ve ever visually seen a lot of constant flaws and debri I paint decals installed incorrectly and damaged a month and truck still looks poor

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Overall my repair was good , my vehicle looked brand new in the area that was repaired except one spot on my tailgate , which is where the initial impact occured . I dont remember seeing a dent like that in my tailgate prior to the accident, but was told that it was probably ly there before the accident. How someone who has never seen my vehicle previously could determine such a thing is beyond me and like I said previously I never noticed it and I own the vehicle. I was really disappointed in that one item not being repaired but what's done is done because it is such a task to stop what I'm doing and clear my tools out of my truck and not having the use of all my tools in a rental vehicle because you dont want to get it dirty and then be responsible for it also .I know in my business for my customers I would have just fixed it because of the extremely close proximity of the dent and on the tailgate a d knowing it and the bumper were both damaged from the impact, I did however take advantage of having some other issues looked at while it was in the repair shop anyway which is good.

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Quinn the front desk representative was extremely knowledgeable, friendly , prompt and attentive to my questions and concerns regarding my vehicle

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They kept telling me it would be ready next week and it was stuck in paint. My repair was 4 days short of 2 months. They hadnt actually painted the vehicle for weeks.

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The actual repair was amazing! The time it took Lance Cunninham Ford to do the repair was unacceptable. The support from my farm bureau agent was not satisfactory in my opinion.

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I had to take the car back to them after initially receiving it back for them to fix a few spots on the bumper that were clearly visible and unsatisfactory once the water dried. It should have been done correctly the first time.

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Overspray all

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They never called me with any updates

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Truck looks good. Did leave tape under the tailgate attachment

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Asked multiple times to detail inside of vehicle diue to spilling of drinks during accident. Was told 3x they would take care of it.

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Excellent work

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Quinn, the Customer Service person at Lance CUNNINGHAM Ford was very good to provide me with accurate updates when I requested them. Very friendly and personable!

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