Gerber Collision & Glass - Albion (NY)

4.9 (778reviews)
97%
411 West Ave,  Albion,  NY  14411

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Albion offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (778)

Likely to Recommend

Repair Quality

Customer Service

Everything was good

My Experience

Gerber kept in touch with the disposition of my repair and completed the repair ahead of schedule. My car looks beautiful again!

Likely to Recommend

Gerber employees were friendly and helpful throughout the entire process.

Repair Quality

Great communication throughout the process of repairing my car. And, my car looks beautiful!

Customer Service

Gerber customer service was fantastic. They were friendly, considerate, and professional. They even arranged for my rental car while my car was at Gerber.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Excellent communication throughout the repair process.

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Repair Quality

Customer Service

My Experience

Repair looked great and the staff was very accommodating. Would definitely recommend

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

As always, great folks and great work is always delivered

Customer Service

As always, great folks and great work is always delivered

My Experience

When I arrived at Gerber in Albion, I was treated with respect. They answered my questions. They texted me many times to let me know the progress of my repair when I picked the car up they put it inside and brush the snow off. I could not have asked for a better repair shop to go to. I will tell other people that need one that they are the best.

Likely to Recommend

I will always recommend the Albion Gerber repair shop to people I know who would need their help

Repair Quality

As soon as I walked into Gerber’s, the employees were courteous, respectful, and informative.

Customer Service

When I ask questions, they always gave me a concise answer to my question. They explained what was gonna happen with the vehicle. They texted me frequently to let me know the progress.

Returned Clean

My Experience

They are going to correct it tomarrow morning hopefully no charge

Likely to Recommend

They were very pleasant to work with

Repair Quality

When I picked it up there were 2 deep scratches on the epassenger sienear rear tire they took it in yesterday to fix no charge

Customer Service

They were very pleasant and always sent me texts to update the progress of my vehicle

My Experience

They kept me up to date on the progress of my car and when it would be ready for pick up. All staff was very professional and personable. The kind of people I enjoy doing business with. I will be a return customer. Thanks Gerbers in Albion!

Likely to Recommend

I have already recommended Gerbers to several people.

Repair Quality

Gerbers in Albion, NY was very professional from the minute I walked in the door. They told me exactly what they were going to do and kept me posted on the progress. I had to have a rental and guaranteed me it would be there when I dropped off my car. I would recommend them to anyone.

Customer Service

Gerbers in Albion, NY was very professional from the minute I walked in the door. They told me exactly what they were going to do and kept me posted on the progress. I had to have a rental and guaranteed me it would be there when I dropped off my car. I would recommend them to anyone.

Likely to Recommend

Repair Quality

My car looks amazing again and the staff is amazing ⭐️⭐️⭐️⭐️⭐️

Customer Service

Amazing ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Customer Service

My Experience

Communication was great would recommend them to other people

My Experience

Everyone was very patient and kind. They got the work done very quickly and they even cleaned my car! Thank you!

Likely to Recommend

Repair Quality

They were so friendly and efficient and my repair was ready a week sooner than they had planned. They made the process of getting a rental car so easy and they took care of everything!

Customer Service

Likely to Recommend

Absolutely will recommend

Repair Quality

Great service, communication, and customer service!! Above and beyond! Great work! Thank you !

Customer Service

Friendly, kind, patient, knowledgeable - efficient

Returned Clean

Likely to Recommend

Absolutely will recommend in the future.

Repair Quality

Customer Service

Great service and people were beyond wonderful.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job! Car looks great, people were helpful and friendly!

Customer Service

Returned Clean

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service