Gerber Collision & Glass - Albion (NY)

4.9 (778reviews)
97%
411 West Ave,  Albion,  NY  14411

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Albion offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (778)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very nice job

Customer Service

Very nice employees

My Experience

Everybody is helpful experienced and cheerful. I will definitely recommend Gerber Collision and Glass to my friends and family

Likely to Recommend

Repair Quality

Friendly, helpful and courteous staff. Car was finnished as stated. They even took the time to clean exterior and vacuum interior.

Customer Service

My Experience

SUPER HAPPY with our tahoes repairs!!! Easy repair and my car is so clean!!!

My Experience

Everyone was friendly and helpful and mechanic ppl did a amazing job i appreciate everyone for helping get my car fixed if I have someone that got into car accident or deer accident like me ill tell them come to you guys appreciate everyone thank you again

Likely to Recommend

Repair Quality

Amazing job

Customer Service

Returned Clean

My Experience

Always "PERFECT!!!" START TO FINISH THANK YOU!!!

Likely to Recommend

Repair Quality

"PERFECT!!!"

Customer Service

"PERFECT"

Likely to Recommend

Repair Quality

Great team, Pat waters was on top of his game from the first phone call. Brenda in customer service was equally as friendly and compassionate about giving fantastic service.

Customer Service

See previous comment

My Experience

Likely to Recommend

Repair Quality

The response was excellent and the agent was very helpful-all my questions were answered in a timely fashion and contact was great between the agents in answering our questions!

Customer Service

Likely to Recommend

Repair Quality

It’s a little louder inside my vehicle now, and there was painters tape still covering my gas fill so I needed to take the gas nozzle and punch my way through the tape to fill. Other than that, the work is good

Customer Service

My Experience

Excellent work and communication through the entire time! Staff was very friendly and helpful. Patrick went above and beyond to help.

Likely to Recommend

Repair Quality

Very professional, nice and friendly. Good communication and prompt service. Patrick and the staff were very helpful. Highly recommend!

Customer Service

Likely to Recommend

Repair Quality

Gerber Collision is an amazing repair facility where not only are you treated nice but the work they do is top tier

Customer Service

My Experience

Pleased with the service. Great communication and updates while my vehicle was in for repairs. My car looks great! Highly recommend this shop for auto body paint/repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice to work with. Good communication, easy to talk with. Very fast service.

Likely to Recommend

Repair Quality

Very happy with the service

Customer Service

Great customer service

Likely to Recommend

Repair Quality

Im really happy with the fast turn around and great communication but wish the auto replies of ET was accurate. Car has a little weird whistle at take off, so unsure whats going on there. Overall very happy with the job done! :)

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Friendly staff, very knowledgeable on insurance and handed all the paperwork.

Customer Service

My Experience

I am extremely impressed with Gerber Collision & Glass Albion location. They had my quote completed within 24 hours, parts ordered, and kept in constant contact with updates throughout the process. They finished my vehicle a week ahead of plan, and even cleaned the interior! The car looks amazing and was clearly well taken care of.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My van was super clean and the work completed was excellent.

Likely to Recommend

I will recommend to anyone needing service.

Repair Quality

Great service and great work

Customer Service

Very helpful

Returned Clean

My Experience

Staff were professional and answered all my questions in detail, showing me how they would make the needed repairs. I was updated daily on the progress and car was detailed cleaned upon its return to me.

Likely to Recommend

Repair Quality

Quick repair once car brought in. Staff takes time to describe in detail the repairs and listens well to customers. Office staff very good at keeping customer aware of progress with repairs. This is my third time using this office location and they continue to do excellent work!

Customer Service

Returned Clean