Gerber Collision & Glass - Alexandria (La)

4.9 (3,305reviews)
98%
1423 Lee St,  Alexandria,  LA  71301

Gerber Collision & Glass - Alexandria offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,305)

My Experience

My Experience

Likely to Recommend

I already have.

Repair Quality

Professional, compassionate, reliable, competent, helpful, could 't be any better.

Customer Service

Helpful, knowledgeable, friendly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I look bed the up to date information about my car repairs. The staff is always nice and courteous.

Likely to Recommend

Repair Quality

I absolutely love the staff! They are ALWAYS very friendly and knowledgeable. The technicians treat my car as they would their own! The workmanship is on point!!! Thanks Gerber!!!

Customer Service

Everyone was very friendly and knowledgeable

Returned Clean

My Experience

The Repair job looks amazing and best of all, it only took 3 days!

Likely to Recommend

Repair Quality

Very good job

Customer Service

Everyone is very nice

Returned Clean

My Experience

Nikki was great to work with and kept me informed the whole time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Courtney was on top of everything, she kept me informed every step.

Likely to Recommend

Repair Quality

Customer Service

Courtney was great

Returned Clean

Likely to Recommend

Repair Quality

Got my car back super fast, the entire process was smooth, they updated me regularly about my car, & they cleaned it for me! THANKS YALL!!!

Customer Service

Great.

My Experience

Nicky was wonderful to deal with and kept me in the loop the entire way. Great person to have on your team, thank you all

Likely to Recommend

Repair Quality

Overall my truck looks great and Vicki was awesome, she walked me through every step of the way and communicated perfectly, not too much to be overkill but perfectly enough to ease me through the process.

Customer Service

Overall my truck looks great and Vicki was awesome, she walked me through every step of the way and communicated perfectly, not too much to be overkill but perfectly enough to ease me through the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I loved working with Ms Julie and the entire staff at Gerber. They kept in touch with me the entire time my suv was in the shop. They were always friendly and informative and extremely helpful which is so refreshing when you are dealing with an insurance adjuster that is the exact opposite!!! I pray I don't need a collision center any time soon but if i do I will absolutely return to Gerber Collision!!!

Likely to Recommend

I would absolutely refer anyone to Gerber Collision and I already have told many people about my experience with them and how great it was!!

Repair Quality

Gerber was great. They kept me informed the entire time my vehicle was in their shop

Customer Service

The BEST customer service EVER!!!

Returned Clean

Likely to Recommend

Repair Quality

Everything went well

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job of keeping us aware of current steps in the process. Very nice rep taking care of our issues.

Likely to Recommend

Already did recommend you to my neighbor.

Repair Quality

Excellent rep waiting on us. I like the way she kept us informed throughout the process and even saved money too.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very satisfied

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean