Gerber Collision & Glass - Anniston

4.9 (2,144reviews)

98%

(256) 403-2789

1409 Commerce Blvd, Anniston, AL 36207

98%

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1409 Commerce Blvd
Anniston, AL 36207

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About Gerber Collision & Glass - Anniston

See Photos

1409 Commerce Blvd
Anniston, AL 36207

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Anniston offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,144)

Sort By:
Newest
Rating

1,888 Customers Rated

5 Stars

81.9% Complete

(1756)
4 Stars

3.5% Complete

(75)
3 Stars

0.7% Complete

(16)
2 Stars

0.6% Complete

(12)
1 Star

0.4% Complete

(8)
< 1 Star

1% Complete

(21)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted that they were kept informed throughout the entire repair process via calls, texts, and emails, often receiving updates twice a week or more. Repairs were frequently completed ahead of schedule, exceeding expectations. The staff was widely described as professional, friendly, and courteous, going above and beyond to assist with rentals and insurance coordination. Quality of repairs received high marks, with many noting their vehicles looked brand new upon return. A few customers noted minor concerns such as parts on backorder, loose components, or cleanliness issues, reflecting areas customers felt could be improved.

Select to learn more

Service Quality
Timeliness
Communication

"The Quality Of The Repair Exceeded My Expectations."

"Amazing work in a timely manner. The staff was kind and very helpful. They kept me informed of the progress ..." Read more

"Everything looked very good. The paint matched perfectly."

"... excellent, staff were professional and kind, and my car came out looking brand new plus the paint has lasted! The paint lasting is important because Ive had work ..." Read more

"Looks great! I am really impressed with how it turned out, and the customer service was excellent!"

"I appreciate yall getting my vehicle in fast and fixing it in lightning speed."

"They fixed my car five days earlier than expected, which is mind blowing car is in perfect condition!!"

"The repairs went smoothly and they got my car done earlier than expected. Thank you for your great service since we called about the ..." Read more

"Was quoted a 2 week wait and got my car back same week it was dropped off"

"Repair Was Completed On Time"

"Excellent communication!! Kept me well informed."

"Communications was consistent and accurate. I felt fully informed"

"Everyone was very kind I liked how they did all the talking and communication. Theyre very amazing at giving you updates and keeping you in ..." Read more

"... communicated with me the whole step of the way, and then they were fast and precise about how they did the work I needed done to the car" Read more

"Excellent. I was called twice a week with updates. I was treated with kindness and professionalism."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The Quality Of The Repair Exceeded My Expectations."

"Amazing work in a timely manner. The staff was kind and very helpful. They kept me informed of the progress ..." Read more

"Everything looked very good. The paint matched perfectly."

"... excellent, staff were professional and kind, and my car came out looking brand new plus the paint has lasted! The paint lasting is important because Ive had work ..." Read more

"Looks great! I am really impressed with how it turned out, and the customer service was excellent!"

"I appreciate yall getting my vehicle in fast and fixing it in lightning speed."

"They fixed my car five days earlier than expected, which is mind blowing car is in perfect condition!!"

"The repairs went smoothly and they got my car done earlier than expected. Thank you for your great service since we called about the ..." Read more

"Was quoted a 2 week wait and got my car back same week it was dropped off"

"Repair Was Completed On Time"

"Excellent communication!! Kept me well informed."

"Communications was consistent and accurate. I felt fully informed"

"Everyone was very kind I liked how they did all the talking and communication. Theyre very amazing at giving you updates and keeping you in ..." Read more

"... communicated with me the whole step of the way, and then they were fast and precise about how they did the work I needed done to the car" Read more

"Excellent. I was called twice a week with updates. I was treated with kindness and professionalism."

Jenia (Ford owner) reviewed 8/5/26

I hear a lot of rattles and knocks that I didn't hear before the collision. I wonder if the truck was driven after repair?

Dorothy (Nissan owner) reviewed 8/5/26

They did a wonderful job fixing my car. Will tell every one about your team and how nice and helpful you all were to me.

A 10

Kaleb (Cadillac owner) reviewed 8/3/26

2Ndlt Paul (Ford owner) reviewed 8/3/26

Robert (Chrysler owner) reviewed 8/1/26

Tom (Nissan owner) reviewed 8/1/26

Always great quality work

Kelly is the bedt!

Jerry (Ford owner) reviewed 7/31/26

Deandre (Honda owner) reviewed 7/30/26

Amber (Honda owner) reviewed 7/30/26

Great service! Great communication! I work night shift and if I wasn’t able to answer the phone I got a text message with an update on my repair. As someone that works at Honda the quality of work is great few minor things such as dirt in the paint but nothing major. Overall great work and I will be back if something ever were to happen.

Michael (Dodge owner) reviewed 7/29/26

Pamela (Kia owner) reviewed 7/29/26

Alecia (Subaru owner) reviewed 7/28/26

Very friendly. Good with updates.

Patricia (Hyundai owner) reviewed 7/27/26

Not one single complaint! Car looks great and Kelli was so nice to chauffeur me back and forth to my rental car!

Everything was very smooth. Car looks and runs perfectly, done in a timely manner and Kelli called with updates regularly. She even gave me a ride round trip, to get and return my rental car.

Linda (Toyota owner) reviewed 7/27/26

Very friendly and helpful, Gerber does great work

Kelli, Stephen Turley, Josh all have great customer service skills

Tonya (Chevrolet owner) reviewed 7/27/26

Jacob (Hyundai owner) reviewed 7/23/26

Cameron (Hyundai owner) reviewed 7/22/26

Alice (Toyota owner) reviewed 7/22/26

They were very friendly and kept me updated the whole time. I don’t think I have ever had such wonderful customer service. The company should be proud of everyone in that shop. I would recommend them to everyone.

Gerber was recommended by a family member. I would recommend Gerber to everyone.

Wonderful friendly place. Customer serve I No.1

Did a wonderful job on my truck in a very timely manner

Leslie (Chevrolet owner) reviewed 7/21/26

Yes very satisfied thank you

Donald (Chevrolet owner) reviewed 7/20/26

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Gerber Collision & Glass - Anniston

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Anniston

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,144)

1,888 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0