Gerber Collision & Glass - Anniston

My Experience - 5.0/5.0 -

Experts in the trade. Highly recommend Gerber. Customer service is top notch

My Experience - 5.0/5.0 -

They did a great job and was very polite and I was glad that they was able to keep me informed on when my vehicle was going to be ready that let me know that they really want to make sure that their customers are happy and I was a very very very happy customer

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

While the work was outstanding, what impressed me the most was the communication. Every day I received either a text or phone call with progress report. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional and the communication was outstanding.

Customer Service - 5.0/5.0 -

Calls or texts every day. Outstanding.

My Experience - 5.0/5.0 -

I am so very pleased with the professionalism and personal attention given to me and my vehicle. It was very refreshing to not have a negative experience at this particular time. Ms. Conchetta and Mr. Michael are to be highly commended. Their service rating is a 10...hands-down!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The service and professionalism at Gerber collision was excellent. I am 100% satisfied. Mr. Michael and Ms. consider her to be commended.

Customer Service - 5.0/5.0 -

I was pleasantly surprised and I am completely satisfied. The staff made me very comfortable and kept me abreast at each stage of their service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Workmanship was so good I am taking a car I am renovating at my own expense to Oxford Gerber.

Repair Quality - 5.0/5.0 -

Cared for my car better than my doctor cares for me. Excellent communications about repairs. Superb craftsmanship for repairs.

Customer Service - 5.0/5.0 -

Great daily communications.

My Experience - 5.0/5.0 -

It was quick and easy for me, and the staff is very nice.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an amazing job repairing my vehicle. I will definitely use them again and will recommend to friends and family.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

We had a great experience with Gerber Collision I would recommend Them to anyone

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was professional and the work was completed promptly and correctly.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent and fast service Customer service representatives were extremely helpful and nice

Likely to Recommend - 3.0/5.0

Repair Quality - 3.0/5.0 -

I got home and my skid plate was hanging down and missing clips so i had to buy some clips and fix it and push the center tab in on the res the rest of the work looks ok the lines on the hood are a little off and dosnt like to open easy but it looks ok other than that

Customer Service - 5.0/5.0 -

The lady at the front desk was super nice

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very please with the quality of the work and the timely manner that it was done in.

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

They left sensors unplugged & disabled when reassembling my truck

Customer Service - 0.5/5.0 -

Mike, (the body shops onsite manager) continuously lied to me, and refused to take responsibility for obvious at fault mistakes.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent service and job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0