Gerber Collision & Glass - Aurora/Lake St.
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Aurora/Lake St offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Excelente servicio !!! Mi carro quedó como nuevo!! Muchas gracias !!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The quality of the work that was done to the repair of my vehicle was great. From the dent, to scratches, the work couldn't have been better. My vehicle is back to normal on the body.
Customer Service - 4.5/5.0 -
The people who provided customer service was great on being able to explain in details of what was going to go on with my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Not very thorough. Obviously working with the insurance company to lower repair costs and rush an unsatisfactory vehicle back to the “customer.”
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
A pleasure.
Repair Quality - 5.0/5.0 -
New to car repair process. I was provided a step by step update for insurance, car rental and after car maintenance. Very pleased with the outcome.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I would prefer for the shop to keep it an extra day and make sure it was perfectly repaired rather than having me come pick it up while they’re still washing it and the work they did is in need of repair making us have to take it back again
Repair Quality - 0.5/5.0 -
After we got home we noticed that the paint on the body above the passenger tire is completely rigid and warped like sandpaper. There’s also another spot above that, that is nippled. We need to bring it back in for correction. Which is awful since you had it from 6/13 - 6/30 already.
Customer Service - 5.0/5.0 -
The staff was very friendly, kind, and knowledgeable
My Experience - 5.0/5.0 -
Was not familiar with the repair process. Gerber stayed in touch with me through every step. Professional advice was given and very useful. Insurance, car rental and proper after maintenance. Very satisfied with finished results. Will share the experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Could have washed the car after repair.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Just giving it a 7 because my car was held there longer than it should have been. But I believe the reason was a miscommunication between here and the insurance. O y her than that great service.
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job. They also kept me very well informed
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was great, kept me informed of the progress and the repairs were finished a day early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No comment. Just happy with job.