Gerber Collision & Glass - Austin/1600 W Howard LA

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Awesome job!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I really took care of me, I’m on the way, and every question I have! Repairs are great, and the customer service was exceptional

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Quick and easy process, very professional, excellent customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The team was excellent. And their process working with enterprise made everything seamless and convenient.

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0 -

Difficulty with communication. They used wrong phone number and we had to call, only to discover it was going to take another week.

Returned Clean

My Experience - 5.0/5.0 -

I will always take my car to Gerber Collision & Glass because the job they did was fantastic. My car is looking great. Thank you for the work you for me.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have already written a thank you several weeks ago

Customer Service - 5.0/5.0 -

Thank you

My Experience - 5.0/5.0 -

10 on 10

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Impressive

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 3.0/5.0 -

Everything is good but I had to call back since the part they fixed one piece isn’t working I’m waiting for a call back since they told me they were

Customer Service - 3.5/5.0 -

Part still needs to be fixed waiting for a call back

Returned Clean

My Experience - 5.0/5.0 -

Everyone there did a great job helping me get my truck back on the road

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

⭐⭐⭐⭐⭐ From our very first visit to Gerber Collision & Glass, we knew our truck was in good hands. The team provided a clear estimate and had our truck ready exactly when they promised. Unfortunately, just three weeks later, we had a run-in with a deer and had to bring it back. Once again, Gerber exceeded our expectations. Only nine days later, our truck was repaired and ready for pickup. A special thank you to Ricardo, Jackie, and Razz! The entire team for your professionalism, communication, and outstanding customer service. You made a stressful situation much easier, and we truly appreciate the care and attention you gave us. If you’re looking for a collision repair shop you can trust, we highly recommend Gerber Collision & Glass. They’ve earned our business for life! Terrance & Tasha Dumpsters 2 U LLC

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

The staff there were very helpful! Ricardo was great!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job on time and good work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean