Gerber Collision & Glass - Austin/Braker Ln.
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Austin/Braker offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, fast job, professional staff. I'm very pleased with the result.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Such an amazing experience. Mark was very kind and welcoming and helped me so much. He provided updates the entire time and made sure I understood the process clearly. I got to my rental quickly and on top of that my car was fixed just as fast! Definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and communication all around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I expected my car on Friday but I would rather wait over the weekend to be certain everything was done properly. Everyone was very respectful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff made it very easy to schedule my appointment. The communication was clear and concise throughout the process. I’d recommend Gerber Collision and Glass to others!
Likely to Recommend - 5.0/5.0 -
I’ll definitely recommend Gerber to my friends and family!
Repair Quality - 5.0/5.0 -
I’m absolutely satisfied with the body work/paint I had done at Gerber!
Customer Service - 5.0/5.0 -
The customer service was personalized and considerate.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Paul was amazing
Customer Service - 5.0/5.0 -
Paul went above and beyond
My Experience - 5.0/5.0 -
Considering the age of my vehicle and how well it has been maintained, the Gerber team truly put their expert talent together to repair my car and bring it back to life. What once looked like a damaged, aging vehicle now looks almost brand new. I had deep scars throughout the door panels and severely damaged rims, but the Gerber team restored them beautifully. The entire bodywork was completed with care, professionalism, and attention to detail. I am extremely pleased with the results and grateful for the craftsmanship that went into repairing my 2010 Lexus.
Likely to Recommend - 5.0/5.0 -
Gerber is the experience you would want while car repairs are going on.
Repair Quality - 5.0/5.0 -
I appreciate the play by play updates which let me know the anticipated promises date was standing firm. The Entire was Graciously helpful from intake to completion. Ateam, Continue ”Paul” Great Mgr….
Customer Service - 5.0/5.0 -
follow up and Great communication happened to the end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark Ramos was thoroughly professional, friendly, and was patient with my complex work schedule. He communicated frequently and was unfailingly helpful & pleasant to work with. I am very pleased with the quality of the repairs and with how quickly they were done. I am grateful Paul Riehs was able to evaluate my car and get me a quick estimate, right when I dropped in to check their availability. A+, all around.
Customer Service - 5.0/5.0 -
A+, all around.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great job, quick repair, and great customer service
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
My car wasn't ready when I was called to pick it up and I was told it would be ready by a certain day and had to wait an extra day. My car is still not running well and I have to lose time to retake it again to get checked. Not pleased with the professionalism and performance.
Customer Service - 2.0/5.0 -
I know things get out of our control, but don't lie to your customers saying you got a new rim and tire when clearly you could see it's not new and it's not in the final bill.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole experience was very smooth. Everyone there was very nice and friendly.
Customer Service - 5.0/5.0 -
Everyone was very nice and friendly. The whole experience went smoothly
Returned Clean
My Experience - 5.0/5.0 -
Car came back with very clean exterior although very small fitment issue overall the time and work was very worth it
My Experience - 5.0/5.0 -
Mark was on it and kept me posted on the status. He wasn't even frustrated at the many times I called him! Great customer service and my car looks amazing! Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All was great! Awesome customer service inside and outside of the shop. Thanks
Customer Service - 5.0/5.0 -
All was great! Awesome customer service inside and outside of the shop. Thanks
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
What a great place to bring my vehicle… almost makes me want to wreck my truck just to see it get fixed while I interact with their friendly staff members again! Five out of five rating!