Gerber Collision & Glass - Austin/Howard Ln.
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Austin / Howard Ln offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service from Heather and Ray!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
Great communication from the Gerber team and very friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was kept informed about the repair for my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have recommended Gerber to a number of people. I told them they could not take their car to a better place with better people.
Repair Quality - 5.0/5.0 -
I could not be more pleased. Everything was done to perfection. I have already referred several people to you, Everyone was alway friendly and helpful. It was great to know in what stage the repair was at while it was in your shop. Thank you very much for the quality work. Charlotte Lacy
Customer Service - 5.0/5.0 -
Everyone I worked with was totally helpful and friendly and explained in detail about the work.
My Experience - 5.0/5.0 -
Amazing Customer service! Friendly, well organized and professional! Class act from the first point of contact to the clean and repaired vehicle with lifetime warranty on repair! I will gladly tell everyone about your well run, organized company. Thank you for your friendliness, great communication and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful customer service! Timely response communication. Professional service.
Customer Service - 5.0/5.0 -
Wonderful customer service
Returned Clean
My Experience - 0.0/5.0 -
The lock buttons on the outside of the doors on the driver's side do not work. And when I dropped off my pick up it had around a half a tank of gas and when I picked it up the low fuel light was on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work
Customer Service - 5.0/5.0 -
Very friendly great customer service keep you up to date on your vehicle great work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone at Gerber was attentive and friendly. The overall experience exceeded my expectations.
My Experience - 5.0/5.0 -
Great attention to detail and responded promptly with concerns. Also, pre ordered my parts so my car was done in two days!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They didn’t excellent job very respectful of your time Also let you know step-by-step. What is going on with your car was a pleasure.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray was awesome and very kind and professional. He definitely deserves a raise. The guys in the shop worked miracles to get rid of the hail damage. They definitely deserve a raise too.
Customer Service - 5.0/5.0 -
See earlier comment
Returned Clean
My Experience - 5.0/5.0 -
My car looked great. Appreciated all the updates I received.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great experience with Brock and satisfaction with my vehicle. Thank you!
My Experience - 5.0/5.0 -
I appreciate everything the team did! Heather was so welcoming and Ray kept in touch with every update! The body work is amazing and the paint job was the cherry on top! It literally looked like the accidents never happened! This is the 3rd time I’ve come to Gerber Collision & Glass and each time I leave with a smile on my face! Thanks for all your hard work! Gerber at Howard is the only location I refer to for my family and friends!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The attention to detail and willingness to touch up other things on the car not related to the accident were amazing. Great customer service, thoroughness, and speedy repair will have me choosing Gerber again.