Gerber Collision & Glass - Benton Harbor
In operation 85 years, 13 years at this location.
Gerber Collision & Glass - Benton Harbor offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They had great communication, they treated the car like it was their own, ensuring that everything was top-notch.
Likely to Recommend - 5.0/5.0 -
If needed, they will be my go to!
Repair Quality - 5.0/5.0 -
Great work and even better customer service. They keep you posted every step of the way. Precision and quality is top of mind! Thank you!
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
The team at Gerber Collision and Glass was awesome! Within 5 days of my accident I was able to drop my car off for repairs which was complete in about two weeks. Michelle gave me updates on the status of my repair twice a week. The car looks AMAZING! You would never know the entire rear end was smashed just two weeks ago.
My Experience - 5.0/5.0 -
Wonderful customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Michelle that runs the office is very nice, polite, and professional.
My Experience - 5.0/5.0 -
I was completely satisfied from the day I came in for estimate and all the calls, text messages keeping me updated till the I picked up my vehicle after the job was done, Thanks for all you do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The length of time it took seems to be our only dis satisfaction so far. We realize not all your fault.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Took longer then thought.! Glad we weren’t renting a vehicle
Customer Service - 5.0/5.0 -
Communicated fine
Returned Clean
My Experience - 5.0/5.0 -
There was some delays in repairs due to subletting but overall it was great and communications on progress was excellent. 💯
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Terrible auto text messages with no real information.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I haven't heard of any repairs being dine yet. Mostly a lavk of teal ipdates.
Customer Service - 2.5/5.0 -
What repairs? The estimate being finished is all i know about
Returned Clean
My Experience - 5.0/5.0 -
The repair was done right and every one was very pleasant and helpful. Michelle was extremely kind and kept me updated as to what was going on with the repair.
Likely to Recommend - 5.0/5.0 -
I would recommend them because the service was overall good
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
The customer service was good
Likely to Recommend - 5.0/5.0 -
I would recommend Gerber to anyone!
Repair Quality - 5.0/5.0 -
They made my car look like brand new!
Customer Service - 5.0/5.0 -
Very kind and no problem with answering all your questions or concerns!
Returned Clean
My Experience - 5.0/5.0 -
Great service and love that it was finished ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Where to begin. From day one I was greeted with kindness and professionalism. Everything was exceptional and worry free. The work done is phenomenal. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
It was a bolt lose l had to tell even if it wasn’t part of the accident that needed to be fixed and should have been brought to my attention after I complain about it then he pulled it back in to patch it up so when he checked out the car and they should have seen that then that could’ve went into my insurance claim because it wasn’t like that I was not aware of that so it had to happen when it got hit
Customer Service - 2.5/5.0 -
I like how they got me in and out l know they should have seen that there was hanging from under my car even if it was not part of the accident they should had brought it to my attention l was the one notice it they did put an bolt on the problem which l didn’t noticed it before l took the car in for repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
As this is not the first time to bring my car for repair, I love the job and will always recommend to others
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The workers are friendly, and they took their time to update me in each steps during my car repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication was excellent. The initial completion date was concerning, but the work was actually completed more than a week early (under promise, over deliver). It was a very seamless and easy experience. I have already recommended Gerber to colleagues.