Gerber Collision & Glass - Bossier City

4.9 (1,305reviews)
98%
3319 E Texas St,  Bossier City,  LA  71111

Gerber Collision & Glass - Bossier City offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,305)

Likely to Recommend

Repair Quality

This was my first time going to Gerber Collision which was recommended to me by my insurance company. Not only were they quick at doing my car the job was amazingly good. The employees were all very nice to my grandson and I. We ate several of their complimentary dum dums so when I went to pick up my I replenished the stash. Thank you to the staff at Gerber🫶🏻 ER 😃

Customer Service

I couldn't have asked for a better experience like I had at Gerber's Collision 💥

Returned Clean

Likely to Recommend

Repair Quality

Solid work. Great communication and friendly staff!

Customer Service

Returned Clean

My Experience

The repair looks flawless. The entire car looks good after being washed and vacuumed. I appreciate you all for everything.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff were friendly and professional, but the estimate seemed way overpriced, and the insurance company took it to the next level and wanted to total my car out. Unsatisfied with all of that.

My Experience

Done a great job on repairing my truck and finish on time. Done a great job on keeping me informed on how the repairs were coming along.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

An excellent experience and it was completed early!

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was excellent shows how a company can make.a customer experience is rates exceptional, the neatness of rhe facilities ,the entire staff feels obligated to making your.experience great. You were.offered water, cokes, the wait was nor long before someone askes.id you had been.helpes, the.guys.on the.outside waived, more than that you received a message at every juncture. A.follow.up message to respond if you had.a question There was.the opportunity to inspect the vehicle and make sure you were satisfied. Best service, treated you like you were an important person Thank you.so much.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Very friendly and knowledgeable. Repairs only took one week. Very satisfied with them!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely, without hesitation

Repair Quality

Hello, the service was great , the young lady that did the final walkthrough with me and went over the repairs was impeccable. She was very knowledgeable and hospitable. She went over and beyond the call of duty to help and assist me. Everyone there was very helpful, kind and friendly. I would refer anyone to them.

Customer Service

Returned Clean

My Experience

They got my car done as fast as they said they would. My car was well taken care of and looks just as new as when I bought it

Likely to Recommend

Repair Quality

The car looks brand new, and they completed the repair in less than a week.

Customer Service

They didn't waste my time or keep me waiting for long periods. They all were extremely friendly and respondsive as well

Returned Clean

My Experience

Gerber Collision was so easy to work with. The initial evaluation of my damage assessment and repair estimate was spot on. Their policy of informing me about the progress twice a week was much appreciated. When I went to pick up my car (a day earlier than expected), the work was excellent. The damaged panels were not replaced but repaired/refinished. Very unusual these days I think. It takes craftsmanship to repair a damaged piece. A lot of shops would have just ordered salvaged replacement parts. Painted and replaced at greater expense. If future repairs on any of my vehicles is needed, Gerber will be my choice.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The entire process was awesome from start to finish. I was provided with detailed updates along the way. My Jeep Grand Cherokee looks new again thang to Gerber!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gerber Collision & Glass is a friendly and professional company who did a wonderful job on the repair of my vehicle. They gave me an estimated time when my vehicle would be ready and daily updates. The vehicle was ready as mentioned. Clean, and painted as if it had never been wrecked.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job on my car, quick turnaround, and even washed the car!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean