Gerber Collision & Glass - Brownwood
In operation 85 years, 4 years at this location.
Gerber Collision & Glass - Brownwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional shop person and front office receptionist. They gave straightforward information about the repairs to be made and the progress reports on status and projected completion date were greatly appreciated.
My Experience - 5.0/5.0 -
Gerber is honest and reliable!! Also has great costumer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would do it 1000 times over
Repair Quality - 5.0/5.0 -
Great customer service! They go the extra mile! And quick have my truck done in three weeks! You can really tell that this location really cares for their customers. I would recommend everyone there. And I will be spreading the word!
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It would have been a ten for the exception of a handle not being replaced before l received my car. They did get it done quickly after it was relayed to them. Love the people! They were very helpful,!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job. Looks like new.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast and affordable service
Customer Service - 5.0/5.0 -
Very fast and affordable service
Returned Clean
My Experience - 5.0/5.0 -
Quality work. Very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice, and easy to work with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was timely and professional. They also went well above and beyond to clean up the broken glass as well as clean inside and outside of vehicle.
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They kept me well informed and put my mind at ease. My truck looks better than it did when I first bought it. Excellent work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice in handling and exlplaining job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice employees
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was treated with respect. They waited on me immediately. They kept me posted on the progression of my repair. They took excellent care of my car. I will use them for any future repairs and will tell others of their great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I feel like something is still wrong with the car now it doesn't act the same as it did before and it still smells like antifreeze and it didn't have a full tank of antifreeze when I got back it just doesn't act the same and the headlights were worse than before I couldn't see and it was becauw3 they didn't install the bulb in the slot it was just dangling there.
Customer Service - 5.0/5.0 -
Phenomenal
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The work was performed, even faster than they had originally predicted. The level of communication is just about the best I have ever seen. However, there were a couple of glitches once I got my car back, and it’s been a little difficult getting the last little bit finished. The “shutter” on the radiator needed to be replaced, and my remote start had become disconnected. As of this writing, I am still waiting for the final repair.
Customer Service - 5.0/5.0 -
A solid A+ for their communication