Gerber Collision & Glass - Brownwood
In operation 85 years, 4 years at this location.
Gerber Collision & Glass - Brownwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The personnel at Gerber Collision and Glass were very courteous. They explained everything well. They were also prompt and efficient.
Likely to Recommend - 5.0/5.0 -
For being dependable.
Repair Quality - 5.0/5.0 -
From day one Gerber was very considerate and helpful.
Customer Service - 5.0/5.0 -
Communication, courteous.
Returned Clean
My Experience - 5.0/5.0 -
The customer survey was excellent. The work that was done on my vehicle was really good. People at this place are very nice.
My Experience - 5.0/5.0 -
They handled my claim and repairs in a timely manner. Keep me updated as needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I would put a 10, but there are a couple of things that need to be fixed for a follow up.
Customer Service - 5.0/5.0 -
Carrie was very responsive over text!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Other than what was promised to be done originally not being done. Neither headlights work now, and housings and lights were left under the hood loose.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Receiving the truck back, it was not completed. Chipped paint, headlights not working as well as headlight parts left under the hood!
Customer Service - 2.5/5.0 -
They were extremely nice and helpful.
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
They took my car in earlier than I expected and fixed it faster I expected. Wonderful people— great service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was outstanding They also got my car in ahead of schedule and repair time was very fast They even cleaned out my car (it smelled great) -- it's the little things - attention to detail
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Gerber employees were very personable and professional will definitely use them again and recommend them.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very communicative, friendly. Worked on vehicle ahead of schedule, and competed quickly and completely. Additionally, went above and beyond cleaning the truck before returning.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Picked up my car from Gerber Collision and everyone was so nice and welcoming. Being a mom of a 5 year old I was worried my Kia wasn't going to be ready and my son kept asking when I was going to get my car back. I am very thankful to all the staff at Gerber Collision and getting my car in the shop and working so hard to get it back to me. Thank y'all so much Melissa, Kai, Fortune ans new baby due in March.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was impressed that I got updates via email concerning my car. I got my car back earlier than the projected date. The staff was very friendly. I would highly recommend Gerber Collision to anyone.
Likely to Recommend - 5.0/5.0 -
I have already told friends and relatives of my satisfaction with Gerber.
Repair Quality - 5.0/5.0 -
Very friendly and professional I appreciated the emails updating me on the status of my car. I highly recommend Gerber Collision to anyone.
Customer Service - 5.0/5.0 -
Very friendly and professional I appreciated the emails updating me on the status of my car. I highly recommend Gerber Collision to anyone.
Returned Clean
My Experience - 5.0/5.0 -
They did a wonderful job.