Gerber Collision & Glass - Brunswick (GA)

4.9 (4,915reviews)
98%
3620 Community Rd,  Brunswick,  GA  31520
See Photos
Instant Estimate
Book Appointment

In operation 85 years, 23 years at this location.

Gerber Collision & Glass - Brunswick offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Call
Email

Reviews (4,915)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, professional, and restoring vehicles to like-new condition. The team received high marks for proactive communication, including regular text and email updates that kept customers informed throughout the repair process without needing to follow up. Timeliness was frequently highlighted, with many vehicles completed ahead of schedule. Customers appreciated the friendly, courteous, and knowledgeable staff who made stressful situations feel manageable. A few customers noted areas for improvement, including occasional delays in communicating schedule changes, minor cleanliness concerns upon vehicle return, and isolated instances of incomplete repairs requiring a return visit - all shared directly by customers in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Gerber did an amazing job from start to finish. The quality of work is exceptional. They understood that my truck is more than a daily ..." Read more
"... never been damaged. It's clear to me that Gerber's technicians are well-trained and produce highly professional results. I will not hesitate to recommend Gerber Collision ..." Read more
"... also. When my car was ready, we walked all around and they made it look like it was coming out of the showroom. The office staff is very professional and personable. ..." Read more
"Like it never happened!!"
"Consistent straight forward clear communications & high quality work. Seamless interaction with insurance and rental car ..." Read more
"It was ready a day before the date they gave me."
"The repairs look great, were completed ahead of schedule and I was kept informed of progress on a regular ..." Read more
"Was completely surprised to get it many days ahead before promised"
"They did a great job But my ready date got pushed back 3 times."
"Great communication and very timely repair. I will not hesitate to use Gerber Collision and Glass ..." Read more
"... from the initial call, to the quote, to the repair. I loved the updates that I periodically received on the progress of the repairs. In addition, the repair was supposed ..." Read more
"... spoke with had a very pleasant and positive attitude! They kept me informed about what they were doing every step of the way! When youre going through a rough situation with ..." Read more
"Everything was professional from start to finish! Prompt communication to delegate updates during the repair process. We would recommend you all to our family & clients. ..." Read more
"... the phone, but again was given the textbook answer. At 3:57 on 1211 I received a text saying the completion date was moved to 121825 due to missing parts. Obviously Gerber ..." Read more
"Lack of communication, from the very beginning"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The process was easy and the repairs were completed on time, everyone was very accommodating.

My Experience

Done quickly and with professionalism.

Likely to Recommend

Overall satisfied.

Repair Quality

Bill was excellent, explained everything very well. The work was done faster than expected. Only issue was everyone was in a meeting when we arrived , had to wait 10-15 minutes. I had explained that our son had a dentist appointment so we were in a hurry.

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Great job and customer service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

They were super start to finish.

Likely to Recommend

Repair Quality

They were great from start to finish.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car was finished a week early. Thank you!

Likely to Recommend

The shop was recommended by my insurance company so this is the only experience I've had with this company. I cannot base my judgement on one visit however, I was treated well and kept updated on the work

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything went Great, and glad that I was able to leave the rental car there to be returned

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Randy stayed late because I got lost and wasn’t there before closing.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The Estimater was friendly and very knowledgeable. The ladies behind the desk were friendly, as well. They kept me informed of the completion date and my car looks great. Now, if we could only bring the dog back that I hit, So sad.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Over all my years with USAA, Geber Collision and their tight integration with USAA, has always produced extraordinary experience and results that have stood the test of time.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great job.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 4,915

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Brunswick  |  31520