Gerber Collision & Glass - Brunswick (GA)
In operation 85 years, 23 years at this location.
Gerber Collision & Glass - Brunswick offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent people and service.Outstanding!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I had a bumpy start. Some miscommunications but when Bob got involved he went out his way to make sure things ran perfectly and that the car turned out perfectly and that I was a happy customer
Customer Service - 4.0/5.0 -
Again, not a perfect start but a perfect end (which is more important)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
awesome service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish, my experience and my vehicle repair was first class! I was able to meet the G. Manager and
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
When we first put our car in for repair, they were super fast to turn it around. Unfortunately, the muffler was making a funny sound. They said to bring it in, but we had to wait a bit because we couldn't go without the car for a day or two at the time. We finally put it back in to get the muffler noise fixed. When we did, it seemed to take quite a bit of time. I called to check on it and they said they were waiting for the insurance rep to come by to approve a part. When I asked why, they indicated that it looked like something had been pushed up under the car - which did not happen. My husband is the only one who drives that car and it was making the same noise as it was when we put it in the first time. They then charged our insurance company additional money for repair. I guess the lesson learned is that we should have put it right back in the shop as soon as we heard the noise! It seems to take forever to get it repaired the second time around.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think that the work on my car was well done. However, the cleaning of the interior of the car was not so good. The steering wheel and gear shift handle was filthy. I had to call to inquire about my car's arrival at the Savannah location because it was being transported from the Brunswick location and the appraiser, Herb, didn't even realize that it had arrived. I felt that it was unprofessional and it didn't make me feel good about the Savannah shop. I'm glad that the savannah shop didn't do the work on my car. I really appreciated the Brunswick General Manager, Bobby, taking his time to explain to me everything that was going on with my car and estimated time for repair. I really like the text message notifications too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! It looks newer than it did when I bought it. The paint job is perfect. You can't tell at all that it was In a collision
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The experience was wonderful. The car was in perfect condition when I picked it up and done earlier than expected.