Gerber Collision & Glass - Cadillac
Gerber Collision & Glass - Cadillac offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
2nd time using Gerber Colision Been very satisfied both time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cadillac Gerber Collision did an amazing job on my 2019 Jeep Grand Cherokee. From Lyndsey to Jeremy! Thank you!
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0 -
While the works seems to be fine their communication was truly lacking. I would get a call and a text saying it was almost complete and then jot hear anything. The next day I would call, just to find it was going to be another week or so. The Farm Bureau auto approval process to start the teardown didn't happen putting the process back 2 weeks. I truly wished I would have went with my gut and had it towed to Gerber in Rockford.
Customer Service - 4.0/5.0 -
The young gal tried and after almost a month the manager was very apologetic.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Some of the paint came off and wasn't fixed . Asked for new rear tires because they started leaking after I was hit and they said I never mentioned it. Left paint dust all over the inside of the truck. So no I am not pleased with how it was returned. They did fix the dents. Door doesn't line up plush anymore either.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We used them in the past and requested them again for this repair
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very friendly. Easy to talk to and explained things well
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job id recommend u to any one
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Id recommend u to any one
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did an amazing job, just more communication would be great! We had an older car fixed so I know parts can be hard to find in a quick time frame, and they did an amazing job with color matching paint !! Overall it was good just more communication.
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 4.5/5.0 -
The updates could use some adjusting! Text updates are great, but not helpful when your date of pick up is on a day and then you call or they call and it gets moved out hours before your estimated pick up! Very confusing, I know things happen but maybe update texts more often or call.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I’m very disappointed that Gerber had my vehicle for sale ver a week without the part I n hand. I found out that after 5 days there that the part was on back order. My truck was drivable and could have been driving it.
Customer Service - 2.5/5.0 -
Same reason as above.